Here's the deal: we're awesome at taking care of our customers and providing exceptional service. But that only happens because we have amazing people like you on our team. If you're ready to take the next step in your career to become an Office Manager with our company, or you're already successful at being a supervisor, then we want to talk with youffffff.

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At Aire Serv, we're more than just a “heating and air conditioning company.” We're a dedicated team of service, sales, installation, and support professionals that know how to make a great first impression. From the professional appearance of our technicians to the attention to detail we give every job, we stand by our Neighborly Done Right Promise every time.

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Here at Aire Serv, we are looking for someone ready to take a step forward in their career as an Office Manager.

Is this right for you? 

Here are some things we're looking for in an Office Manager. If you identify with any of these statements, we want to speak with you right away, so make sure to apply immediately.

• You are passionate about serving others, including your team, the customers, and the community.
• You love the customer service side of business and enjoy assisting with booking service calls, dispatching, quality control, and covering when the others are away from the business.
• Dealing with staffing issues is part of the job, and you take it on as a challenge to assist in hiring and retaining the best employees.
• You see customer service issues as an opportunity to turn every customer into a raving fan.
• You pride yourself on your communication and are exceptional at getting the work done no matter what it takes.

Your Responsibilities as an Office Manager

• Overall management of the business – 
• You will coach and mentor office staff to ensure they are consistently delivering high-quality service in the most efficient manner.
• The team looks to you to keep things organized. You'll help improve upon current processes to ensure quality, profitability, and future growth.
• The team looks to you for support and to maintain a positive company culture. You find solutions for issues that come up among the staff. And you make sure that team members in the office have the training they need.
• You work in conjunction with the management team to meet goals.
• You implement Aire Serv franchise systems effectively and efficiently throughout the business.
• You manage various personnel functions including hiring, promoting, merit recommendations, disciplinary actions, and vacation schedules of all office personnel and staff.

How We Measure Success

• Attendance: Might sound basic, but it's critical for the Office Manager to set the example in attendance for the rest of the team.
• Return Rates: You'll ensure quality control to make sure it's rare to ever need to go back to redo a job.
• Employee Retention: Ensuring a healthy team environment and keeping people accountable will help reduce turnover.
• Customer Retention: Building great relationships with each customer, and ensuring that they receive exceptional service, will keep them coming back.
• Full Utilization of Software & Processes: This helps make all of the above possible.

Job Requirements for Office Manager 

• This position requires a proactive leader, who has a strong work ethic, and is a self-starter who can interact with the public and our employees.
• At least 2 years administrative, customer service, or leadership experience is required.

Benefits & Pay 

The pay range for this position is $XX.XX to $XX.XX and is dependent on your experience as a lawncare or landscaping professional as well as in leading a team.

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We know we presented a lot to you here and that's because we're looking to hire only the best. If that's you, apply today. If you meet the requirements for the position, our system will schedule you for an interview immediately.