A Product Support Specialist daily tasks vary depending on what is needed which makes the role dynamic and fast paced with the requirements continuously changing. Our main goal is to provide unmatched service and support for our customers while maintaining a safe and inclusive work environment with focus on continuous improvement.
Duties will include:
· The main objective being customer service and the customers complete satisfaction
· Troubleshooting and Repair of customer equipment (phone and infield)
· Installations of our products onto various carriers
· Pre-Delivery Inspection's (PDI's)
· Remanufacturing / Rebuilding of the products
· Performing start-ups of new equipment with customer
· Managing your own service truck
· Learning existing and new products
· Shop and Field work time is about 50-50
· Shop and Service Truck cleanliness
Company DescriptionLog Max Forestry Inc is a Forestry Equipment Distributor and Dealer servicing the Canadian Forestry Industry. We are a privately operated business that is laser focused on selling and supporting our customers by providing high quality cutting edge and innovative equipment.Our mission is delivering unmatched sales, parts, service and support to our clients.
Dedicated to Forestry we are proud to be a major player of the industry throughout Canada.
The successful candidate will be part of accomplished Global brands that pride themselves on being some of the most productive and efficient available to the industry.Company DescriptionLog Max Forestry Inc is a Forestry Equipment Distributor and Dealer servicing the Canadian Forestry Industry. We are a privately operated business that is laser focused on selling and supporting our customers by providing high quality cutting edge and innovative equipment. Our mission is delivering unmatched sales, parts, service and support to our clients. Dedicated to Forestry we are proud to be a major player of the industry throughout Canada. The successful candidate will be part of accomplished Global brands that pride themselves on being some of the most productive and efficient available to the industry.