Job Title: Sales Process Analyst

Location: Etobicoke, ON

About Us:

Welcome to Lactalis Canada – where we take pride in being recognized as one of 2025 GTA's Top Employers! As well as Forbes Canada, Top Canadian Employers for 2025! Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian's favourite dairy brands such as like Black Diamond Cheese, Lactantia Milk, Astro Yogurt, Balderson Cheese, and Cheestrings. In fact, we're proud to say our products grace the shelves of an incredible 94% of Canadian households!

With a 140-year legacy driven by innovation and unwavering quality, we're seeking like-minded individuals to join us in shaping our next chapter. Our flexible hybrid work model accommodates 40% remote work, adapting to the evolving needs of our workforce. Step into a collaborative hub with our revamped office, and enjoy free parking, endless coffee, delicious Lactalis snacks, an on-site gym, and more!

About the opportunity:

The Sales Process Analyst is an integral part of the business team, providing key support in the areas of sales reporting, pricing and data integrity, trade spend management, and customer chargeback process. With the Sales & Forecasting Analyst, the Sales Process Analyst analyze historic sales to optimize future business plans with the goal to optimize revenue and profitability. In addition, the Analyst is responsible for supporting the selling process by monitoring and assisting with managing all pricing and trade investments on a regular basis. They will be an integral part of the team and will be recommending system and process improvements to deliver efficiency and better outcomes.

The attributes we are looking for:

• Consolidate and coordinate all trade investments for the team. Analyze and review trade investments on a weekly basis and work with Customer Sales to ensure all deals, lump sums, agreements, etc. are being accrued against all applicable merchandising activity. In addition, identify outstanding / unallocated funds in conjunction with the Financial Shared Services Team and/or the Division Team and make recommendations to resolve outstanding funds.
• Review and investigate deductions from Accounts Receivable and review with Account Managers on a weekly basis. Ensure valid deductions are cleared and maintain both paper and electronic files for post audit claims.
• Develop and maintain weekly, monthly, quarterly, and annual sales or forecasting reports/templates by region and customer division (i.e. discount or conventional). Utilize customers' point of sale data, Neilson consumer data and internal shipment data for completion. Work with the Sales & Forecasting analyst to optimize business plans – generating greater revenue with the same or less trade spend via product mix, promotion mix, etc.
• Work with the Sales & Forecasting Analyst and Account Managers to ensure data integrity between all systems (TPM, SAP, BW, etc.)
• Prepare all cost change forms resulting from program changes and/or price increases being executed with customer and work with the Pricing Analysts to ensure all updates have been accurately entered into the system.
• Analyze and investigate price discrepancies identified through the invoicing process, in conjunction with Sales Team and Pricing, and resolve by consulting with Financial Shared Services Team and/or the Trade Marketing Team and providing recommendations on appropriate rate for implementation to ensure and manage pricing accuracy in all systems.
• Prepare ad hoc reports and other internal administrative requirements such as new item forms, item maintenance, and customer maintenance as required.

What you will bring:

• University degree or College diploma
• 1-3 years experience in a business environment and experience with pricing, finance, or accounts receivable an asset.
• Education in data science, data management, and statistical analysis are an asset
• Experience in quantitative applications
• Proven analytical, critical thinking and problem-solving skills
• Strong orientation towards accuracy, quality and focus on details
• Strong team player with track record of collaboration and experience working as part of an agile team
• Excellent verbal, written, communication and presentation skills
• Proficient with standard office computer technology such as PowerBI and Office 365 (advanced proficiency in Excel and Powerpoint)
• Highly resourceful and ability to learn technical software quickly
• Be curious – having a strong desire to explore, learn and improve current processes and technology.

What Lactalis will offer:

Lactalis Canada believes in rewarding its people with the following comprehensive benefits package and perks:

• A Competitive Base Salary;
• A Performance-Based Bonus System;
• 4 Weeks of Vacation;
• Benefits starting day 1;
• A Pension Program with an Employer Match at 100% of up to 6%;
• Tuition reimbursement plan of up to $3,000/year;
• A Volunteer Day to give back to your community;
• Learning and Development opportunities;
• A commitment to internal career advancement with potential for international mobility.

Our ESG commitment:

Our ESG (Environmental, Social, and Governance) roadmap drives our sustainability mission. We aim to positively impact communities and the planet by enabling stakeholders including our people, consumers, customers, suppliers, dairy farmers, government, and industry partners to have a positive impact on the wellbeing of our communities and the planet through all that we do.

At Lactalis Canada, we value our employees as catalysts for positive change. Together, we will create a sustainable future, promote belonging, and make a lasting impact on the world.

Our commitment to DEI:

Fuel Our Culture with Your Uniqueness! Lactalis thrives on the value each person brings. We're dedicated to amplifying diverse voices, inviting personal and professional growth, and embracing everyone's true selves. We're committed to crafting an environment that genuinely welcomes all, reflecting the richness of our people and communities.

Our promise extends to accessible processes and spaces. If you require accommodation due to a disability (which may be visible or invisible, temporary, or permanent), please inform our Talent Acquisition team – confidentiality will be maintained.

Note: Lactalis Canada does not conduct credit or background checks through LinkedIn. If required, we'll contact you after signing a Job Offer.