Be the Spark that ignites the potential in people! At our YMCA, we believe in the power of people. Every day, our dedicated employees and volunteers bring energy, positivity, and inclusivity to everything they do. They are the spark that ignites potential in others—helping individuals grow, thrive, and truly belong.

When people feel connected and supported, communities become stronger, more resilient, and full of life. That's the impact of people-powered change. Together, we create welcoming spaces where everyone is valued, differences are celebrated, and possibilities are endless. Be the spark. Shine bright. Help others shine too.

About the Role:

The Northern Alberta YMCA is looking for an Aquatics Operations Coordinator to create a safe and positive atmosphere that welcomes and respects all individuals while providing effective supervision and risk management to the overall delivery of all aquatic programs. This role is working on strategies to improve the members' experience, affecting an increase in retention, program quality and overall member satisfaction in accordance with YMCA policies and procedures.

Responsibilities:

• Recruit, hire, train, coach, supervise and manage all staff and volunteers within Aquatics.
• Build a high functioning team. Ensure team members understand expectations, receive regular feedback/appreciation and work together to support each other.
• Develops and maintains positive relationships with volunteers, members, program participants, and colleagues at all levels of the organization; helps participants and families connect with each other and the YMCA; and encourages parent or caregiver involvement.
• Knows and reviews all emergency procedures, pool standards and best practices; responds to situations immediately in accordance with YMCA policies, procedures; completes related reports or recommendations as required.
• Ensure Service that Shines and other related aquatics standards are consistently met and respond to service issues with possible solutions in a timely manner.
• Ongoing evaluation of all Swim Programs, ensuring members can access lessons and children are progressing. A continuous improvement plan is in place to ensure sessional swimming lessons are of the highest quality.
• Continuous support of the Aquatics Center Manager and with Junior Lifeguard Club, Swim Club and ASP program support. Ensuring a plan is in place at your Centre to support these programs achieve a high-quality standard.
• Maintains accurate records as required by the YMCA and/or the Alberta health code including but not limited to water tests, attendance tracking, and staff certifications.
• Ensuring aquatics facility and programs are safe by conducting audits and evaluations, reviewing checklists and equipment, performing health & safety checks. Daily walk arounds are being completed and action is taken to correct unsafe or high-risk areas.
• Ongoing evaluation of aquatic supervision and lifeguarding ensuring YMCA scanning, guarding and patrol standards are consistently met and immediately address deficiencies.

Qualifications:

• Minimum 2 years' experience in a leadership capacity in an Aquatics environment
• University degree in Recreation, Physical Education, Education, or related experience an asset.
• Certifications: Intermediate First Aid & CPR-C, National Lifeguard (NL) Pool, must hold one of YMCA Swim Instructor (YSI) or Lifesaving Instructor (LSI)
• Obtain Lifesaving Swim Instructor (LSI) and YMCA Champion - Aquatics within 1 year of hire date.
• Obtain Oxygen Administration (O2) with 6 months of hire date.
• Aquatics Emergency Care (AEC) and National Coaching Certification (NCCP) are an asset.
• Leadership Certification in Aquatic Supervisor Training (AST), National Lifeguard Instructor (NLI) or First Aid Instructor (FAI) is an asset.
• Able to obtain a Police Information Check with Vulnerable sector check.
• Must obtain employer specific WHMIS and child abuse prevention training within 30 days of hire date.
• Ability to maintain certification-level currency without expiry, as well as physical and mental readiness.

Why work for the YMCA?

The YMCA of Northern Alberta is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees and volunteers reach their full potential and are recognized as a great place to work and volunteer. We offer meaningful opportunities to make a difference in the lives of individuals and the health of our communities.

Joining the Y means contributing to over 100 years of providing opportunities for people to shine! Our Y serves tens of thousands of people each year through programs and services like health and fitness, licensed child care, day camps, mental health, employment and immigrant services, education and training, and services for youth, families and seniors.

Our Commitment to Equity, Diversity, and Inclusion: Inclusion has power, and we take strides to create a diverse, inclusive workplace where everyone can belong. Diverse teams unleash new ideas, and employees thrive in a culture that recognizes and appreciates the unique perspectives and backgrounds of others. Through our differences in how we think and act we can form innovative and effective teams and deliver organizational success.

If we can make the recruitment process more accessible for you, please let us know when we reach out about an opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Prior to your first day and every three years thereafter, a Vulnerable Police Records Check is required.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.