Location: Alberta (Edmonton and Calgary)

Reports To: Vice President of Operations

Employment Type: Full-Time, Permanent

Oodle Noodle is looking for a driven and operations-savvy Franchise Consultant to support the performance and compliance of franchised locations. This role is responsible for providing on-site and virtual operational support, ensuring franchisees meet brand standards, and coaching them toward greater profitability and operational excellence. The Franchise Consultant plays a key role in reinforcing Oodle Noodle's core values and driving consistency across the network.

Operational Excellence & Support

• Conduct regular store visits to assess operations, food quality, cleanliness, customer service, and adherence to brand standards.
• Identify operational gaps and develop tailored action plans with franchisees.
• Assist with implementation of SOPs, promotions, and new product rollouts.

Franchisee Performance Coaching

• Analyze P&L statements, sales data, and KPIs to help franchisees improve financial performance.
• Guide franchisees on labor optimization, COGS management, and throughput efficiency.
• Foster strong working relationships, acting as a trusted advisor.

Brand Compliance & Auditing

• Complete routine audits and inspections using Oodle Noodle's operational checklists and tools.
• Report findings and track resolution of deficiencies or compliance issues.
• Monitor health and safety practices to ensure AHS and local public health compliance.

Training & Onboarding

• Support new store openings and franchisee onboarding, ensuring smooth operational launch.
• Deliver refresher training to franchise teams as needed.

Collaboration & Communication

• Work cross-functionally with Marketing, Supply Chain, and Head Office to support campaigns, product feedback, and operational improvements.
• Participate in regional meetings, training sessions, and business reviews.

• 2+ years in multi-unit QSR operations, franchise support, or field consulting (preferred).
• Strong understanding of restaurant operations and KPI management.
• Ability to interpret financials (P&L, COGS, labor reports).
• Excellent interpersonal, coaching, and problem-solving skills.
• Highly organized with strong written and verbal communication.
• Willingness to travel frequently within assigned territory.
• Proficient in Microsoft Excel, PowerPoint, and basic data reporting tools.

We're a proudly Edmonton-based company with bold flavors, a vibrant brand, and deep community roots. As we scale across Western Canada, you'll be part of a fast-growing team committed to operational excellence, franchisee success, and meaningful community impact.