Navis Marine Insurance Brokerage, a proud partner of Navacord, is a boutique brokerage specializing in all things marine.

We are looking for an Account Manager – Yacht Broker to join our team!

The Account Manager is responsible for managing a book of yacht insurance business, by supporting customers to ensure that their insurance needs are met, including initiating new business, making mid-term changes, managing renewals and processing cancellations.

Job Location:

• Vancouver, BC (Burrard/Pender)
• Hybrid work environment following 6 months of employment.

As Account Manager – Yacht Broker, you get to participate in:

• Working closely with the Yacht Team to meet current client needs, including assisting with the processing of Renewals, Mid-Term Changes, and Cancellations. This includes invoicing, policy document issuance, client follow ups and Lloyds of London compliance checking.
• Producing renewals, mid-term transactions and new business processing and general yacht department enquires.
• Initiating new business by referral, call-in, warm outbound calling, or marketing initiatives.
• Planning, organizing, and conducting client meetings in conjunction with sales team members or independently.
• Taking new business applications over the phone or in person, in a courteous and professional manner.
• Maintaining and updating client information.
• Preparing new and renewal documentation, endorsements, invoicing and cover notes
• Processing and collection of payments and issuing refunds.
• Marketing of new and renewal business with domestic insurance markets, underwriters, or in-house programs.
• Preparing reports, and proposals for management as requested.
• Supporting the implementation of new business directives or initiatives.
• Acting as a representative at various industry functions including Boat Shows.

Your Skillset Includes:

• Committed to customer service through building strong, trusted relationships.
• Demonstrated ability to communicate, present and influence credibly and effectively inside and outside the organization.
• Ability to prepare written material including proposals, quotes and letters.
• Numerical ability to calculate discounts, interest, commissions, etc.
• Critical thinking skills to assess options, approaches and conclusions.
• Good interpersonal skills and collaborative approach to be able to work towards common goals.
• Demonstrated ability to follow standard processes and procedures.
• Ability to organize and prioritize work to meet assigned tasks on time and with high accuracy.
• Ability to work with team members effectively and support others in developing their capabilities through training and mentoring.

Must Haves:

• General Insurance Level 2 license in good standing with the Insurance Council.
• Experience in the insurance industry, providing support to customers.
• Familiarity with marine insurance, either through previous roles or a personal passion for boating.
• Committed to continuous education through reading, workshops, seminars, and conferences.
• Proficient in MS Office, Outlook, and familiarity with an agency management system.

What Do We Offer in Return?

• Competitive Benefits Plan (Extended Health and HCSA)
• Yearly Lifestyle Benefit
• Fun team events during the year
• Downtown office in the Financial District
• Teamwork within the department
• On-site gym
• On-site bike locker