Guest Services Associate

Join Our Team at The Playscape – Guest Services Superstar Wanted!

Location: The Playscape Scarborough
Type: Full-time, Part Time

Are you ready to turn smiles into your everyday mission?
At The Playscape, we're more than just a destination – we're a place where curiosity, creativity, and connection come to life. We're looking for friendly, energetic, and enthusiastic individuals to join our Guest Services team and help make every visitor's experience unforgettable!

The Playscape is Scarborough's ultimate gaming and entertainment destination. With arcade games, immersive VR, glow-in-the-dark bowling, and crowd-pleasing eats, we bring non-stop fun to families, friends, and partygoers of all ages.

We believe in teamwork, positive vibes, and creating unforgettable experiences — and it all starts with great people like you.

What You'll Do:

· Greet guests with a warm, friendly welcome – you're the first smile they see!

· Provide information, answer questions, and offer guidance to ensure a smooth and exciting experience for all.

· Assist with ticketing, check-ins, and daily guest operations.

· Help maintain a clean, safe, and fun environment.

· Be a problem-solver – turn challenges into cheerful moments!

· Collaborate with team members to bring the Playscape magic to life every single day.

What We're Looking For:

· A passion for people and creating joyful experiences.

· Positive attitude and strong communication skills with an outgoing personality.

· Ability to work in a fast-paced, high-energy environment.

· Flexible availability – weekends and holidays may be part of the fun!

· Previous customer service experience is a plus but not required – we'll train the right personality!

What You'll Get:

· A vibrant, team-oriented workplace where fun is part of the job.

· Competitive hourly pay and flexible scheduling.

· Opportunities to grow your career in hospitality and entertainment.

· The chance to make a difference in families' lives – one guest at a time.

If you love helping others, thrive on energy and creativity, and want to be part of something truly special – we'd love to meet you!

Apply now and let's make every day a play day at The Playscape!