About Us:
Great River Financial Services Inc. is a leading provider of Managed IT Services, Break/Fix Support, Cybersecurity, Cloud Solutions, and IT Staffing across North America. We are actively seeking skilled and motivated IT Technicians to join our growing team.

Job Summary:
We are looking for an IT Technician with a strong technical background and hands-on experience in desktop/laptop support, printer repair, and network troubleshooting. The ideal candidate will have experience in both onsite and remote support environments and a proactive approach to problem-solving.

Key Responsibilities:

• Provide onsite and remote IT support to clients.
• Install, configure, and troubleshoot desktops, laptops, printers, and other hardware.
• Perform hardware diagnostics, repairs, and part replacements (especially laptops and printers).
• Troubleshoot network connectivity issues (LAN/WAN/Wi-Fi).
• Support software installations and updates.
• Maintain accurate documentation of issues and resolutions.
• Ensure timely completion of tickets in line with SLA requirements.

Required Skills & Qualifications:

• 2+ years of experience in IT support, preferably with field service exposure.
• Solid hands-on experience in laptop and printer repair and troubleshooting.
• Familiarity with Windows OS, Microsoft Office, and remote support tools.
• Basic networking knowledge including TCP/IP, DHCP, DNS.
• Good communication and customer service skills.
• A valid driver's license and reliable transportation (for onsite roles).
• Certifications such as CompTIA A+, Network+, or vendor-specific credentials are a plus.

Company DescriptionGreat River Financial Services Inc. is a fast-growing provider of Managed IT Services, Staffing Solutions, Break/Fix Support, and AI-powered consulting. With operations across Canada and the U.S., we are committed to delivering reliable, cost-effective, and scalable solutions to clients in various industries. We are seeking a motivated and results-oriented Business Development Manager to drive growth and build lasting client relationships.Company DescriptionGreat River Financial Services Inc. is a fast-growing provider of Managed IT Services, Staffing Solutions, Break/Fix Support, and AI-powered consulting. With operations across Canada and the U.S., we are committed to delivering reliable, cost-effective, and scalable solutions to clients in various industries. We are seeking a motivated and results-oriented Business Development Manager to drive growth and build lasting client relationships.