About the Role

SMS Security has been providing security solutions to the GTA for over 35 years with a strong presence in the multi-residential market. Our customers trust our advanced security systems and highly trained security personnel to keep their residents, property, and information secure. With our business growing, we're looking for a full-time Access Control Technician to join our team.

The successful candidate is a natural leader with experience working with access control systems. They are self-motivated and comfortable communicating with customers in the field. If you're looking for an exciting new opportunity where every day is different, we want to hear from you! Come join our close-knit, ambitious team and take your career to the next level.

Responsibilities:

Installation and Configuration

• Install, program, and configure access control systems, including card readers, biometric scanners, and electronic keypads
• Ensure proper integration with existing security infrastructure
• Pull cable and conduit
• Maintain a clean and safe workspace

System Maintenance

• Service and troubleshoot variety of access control systems when requested by the clients
• Perform software updates and system upgrades as needed
• Respond to emergency service calls

Customer Service

• Collaborate with clients to understand their access control needs and recommend appropriate solutions

Documentation

• Maintain accurate records of all installations, configurations, and maintenance activities
• Generate comprehensive reports for clients and internal use
• Provide detailed service and inspection reports in a timely manner

Training

• Provide training to clients and end-users on the use and maintenance of access control systems
• Create user manuals and documentation as needed.

Good to Have

• Ability to assist in the service and installation of Access Control, Telephone Entry Systems, Door Operators, Elevators, Alarm Systems and IT is an advantage

We Offer:

• Opportunities for advancement within the organization
• Bi-annual Bonuses
• Annual Wellness fund of $500
• Overtime pay
• Paid training
• Comprehensive Benefits Coverage (medical, vision, dental)
• Long-Term Disability
• Vehicle allowance or Company Vehicle (as applicable)
• Company-issued phone

Requirements and Qualifications:

• 4-5 years of experience with commercial and residential video surveillance systems
• Troubleshooting skills
• Ability to work on ladders and lift up to 50 lbs.
• Valid G driver's license and reliable transportation
• Ability to use power tools.
• Comfortable working in all elements - some projects are outside or in underground parking garages.
• Ability to work independently or in a team environment.

Interested in the role but not checking every box? Please apply anyway. We understand that candidates have diverse experiences that may make them a strong fit for our organization. We value equity, diversity, and inclusion, and we're committed to providing fair and equal opportunities to all applicants. We also want to provide an accessible interview process, so if there's any accommodations that would make your experience more comfortable, please let us know.

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Company car
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Paid time off
• Vision care
• Wellness program

Schedule:

• Monday to Friday
• On call

Work Location: In person