Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educating and inspiring people through a life-changing educational experience.Were passionate about growing communities of global thinkers and explorers, at home and abroad whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning whats out there. We think of them as global spirits, like ourselves.

Key Responsibilities:

Activity Supervision & Facilitation

• Lead and facilitate scheduled daytime and evening activities, ensuring they fun, safe, inclusive, and well organized.
• Supervise students during all assigned activities and excursions, maintaining high levels of supervision - especially for underage students - and adhering to supervision ratios and curfew policies.
• Monitor student behaviour and wellbeing, offering support to homesick or anxious students, and escalating concerns in line with safeguarding procedures.
• Take initiative to adapt activities based on weather, student energy levels, or group preferences.

Residence Supervision: Morning Support & Student Welfare

• Oversee breakfast delivery at the residence, ensuring all students receive their meals.
• Ensure students leave the residence on time to attend scheduled classes, supporting punctuality and accountability.
• Monitor student wellbeing and promote respectful behaviour in the residence.
• Provide basic support to students with questions or concerns and escalate any issues following safeguarding procedures.

Safety, Supervision & Behaviour Management

• Maintain appropriate supervision of students during activities and residence hours, especially in line with age-appropriate ratios.
• Conduct informal risk assessments and ensure health and safety procedures are followed.
• Report any incidents, behavioural issues, or concerns promptly to the appropriate manager or safeguarding lead.

Student Communication & Support

• Act as a point of contact for students during working hours, assisting with day-to-day questions and providing reassurance when needed.
• Encourage a supportive and inclusive environment within the residence and during group activities.
• Create a positive and enthusiastic environment that encourages participation and engagement.
• Promote and model respectful behaviour, inclusivity, and adherence to school rules.

Activity & Residence Administration

• Keep accurate attendance for activities and daily morning departures.
• Take appropriate photos or notes during activities (as assigned), ensuring consent protocols are followed.
• Share feedback or reports on student behaviour, incidents, or activities to inform continuous improvement.

Team Collaboration

• Coordinate with activity leaders and management to ensure a seamless student experience and contribute ideas to enhance residential and weekend programming.

Other Duties

• Fulfil other reasonable duties as assigned by the management team to support the safe and enjoyable experience of all students.

Requirements

• Must be fluent in English, a second language is an asset.
• Minimum one year of relevant experience in higher education and student services.
• Knowledgeable of the city of Toronto.
• Able to control a large group of people during activities outside the school.
• Experience being on-call, responding under pressure and competent in managing urgent situations following agreed procedures.
• Excellent organizational and time management skills to manage workload, conflicting priorities, handle multiple tasks, and complete assignments with high accuracy and attention to detail.
• A positive, enthusiastic can-do attitude and a genuine interest in working with students.
• Able to collaborate and communicate effectively with students and colleagues at all levels, building rapport and establishing productive working relationships.
• Available to work weekends, early morning, and evenings as needed.
• Display a genuine desire to understand and meet the diverse needs of students.
• Demonstrated customer service skills with an ability to diffuse escalated situations in a student-focused environment.
• Excellent verbal and written communication skills, including the ability to handle sensitive information in a confidential manner.
• Have a flexible schedule as last-minute changes might happen.
• Experience in social media is an asset.
• Able to stand and/or walking for long periods of time.
• High School graduate
  

Bayswater Education provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bayswater Education Group complies with applicable province and local laws governing non-discrimination in employment in every location in which the company operate.

Bayswater Toronto is committed to providing accommodations for applicants with disabilities throughout the recruitment process. If you require accommodations, please let us know when you are contacted for an interview.