About Us:

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.

How We Work:

We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

• One team, One mission
  Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.
• Own it
  We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
• Accountable to our customers
  We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.
• Excellence in execution
  Driven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results.
• Be bold, fail fast, learn faster
  We learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it.

These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.

The Role:

We're looking for a proactive and detail-oriented People Operations Coordinator to join our team in Toronto, Ontario and support our dynamic, global workforce. This role is essential in helping us maintain a seamless and engaging employee experience across all touchpoints—from the office experience to the employee lifecycle management. You're efficient, upbeat, and hardworking, with a strong sense of initiative. Your outgoing personality and ability to multitask make you a valuable asset in any setting. You exhibit the utmost attention to detail and are happy to serve as the face of the company, both internally and externally.

You'll be part of a team that's passionate about building a workplace where people thrive and are empowered to do their best work. This is a hybrid position and requires a minimum of 3 days per week in the office (Tuesday to Thursday) with the option of 2 days working from home.

What You'll Be Doing

• Office support: responsible for ensuring the smooth and efficient operations of the office, overseeing various administrative and logistical tasks. Supporting facilities management and health and safety for employees in the office. Visitor and guest management.
• Event Management: supporting local and global employee events, arranging travel & accommodation requirements. Supporting local charity events.
• Support the Employee Lifecycle: Coordinate onboarding, offboarding, and internal transitions, ensuring all documentation and processes are executed efficiently.
• HRIS Management: Maintain accurate and up-to-date records in our Human Resources Information System (HRIS) and ensure data integrity across systems.
• Benefits Administration: Assist with the administration of local and global benefits programs, liaising with vendors and answering employee queries.
• Compliance & Documentation: Help ensure compliance with local labor laws and internal policies, and maintain confidential employee records and documentation.
• People Ops Projects: Contribute to People team initiatives – projects to enhance employee experience (eg, Wellness initiatives, improving new hire employee experience, etc.)
• Employee Support: Act as a point of contact for general HR inquiries and guide employees with empathy and accuracy.

What We're Looking For

• Experience: 3+ years of experience in a People Operations, HR Coordinator, or similar role—ideally in a fast-paced or global tech/SaaS environment. Office management experience an advantage
• A "roll-up-your-sleeves" attitude and willingness to go above and beyond
• Communication Skills: Excellent communication and interpersonal skills
• Fluent in English (both written and spoken)
• Tech-Savvy: Comfortable with HR systems and tools (e.g., BambooHR, Workday, or similar). Proficiency in Excel is a bonus.
• Detail-Oriented: Highly organized and meticulous with an ability to manage multiple tasks and deadlines.
• Team player: Demonstrated ability to take initiative and work independently and as part of a team. A collaborative, can-do attitude with a genuine interest in supporting and enhancing the employee experience.
• Discretion: You handle sensitive information with integrity and discretion.
• Education: A bachelor's degree in Human Resources, Business Administration, or a related field or equivalent work experience is preferred.

Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:
Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.
Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.
Benefits:Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.

Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.
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