Senior Product Designer- Global Markets Credit

Toronto, ON (Hybrid)

6 Month Contract with possible extension

Job Description

Key Responsibilities & Expectations

Complex Transaction-Based Systems (B2B / Employee-Facing Tools)

• You're expected to design tools used by employees or businesses, not general consumers.

• These tools likely involve dense data, multi-step workflows, and critical actions (e.g., approving loans, managing credit, underwriting decisions).

Complex Workflows & Feature-Dense Applications

• The role involves applications with a lot of features and sophisticated user journeys.

• You need to make sense of complexity, simplifying it for users without removing necessary functionality.

Domain Expertise in Lending and Credit (Preferred)

• Not required, but having experience in banking, lending, or credit products (e.g., loan origination, credit underwriting platforms) is a strong plus.

• Helps with understanding jargon, compliance considerations, and user needs quickly.

Skills & Capabilities

Communication & Storytelling

• You'll need to clearly articulate your design work to various audiences: stakeholders, engineers, executives.

• Storytelling framework should cover:

o Context: What the project is about

o Problem: What business or user need it addresses

o Process: How you approached it (research, ideation, testing)

o Solution: The design outcome

o Impact: Business/user outcomes, metrics

Design Rationale & Heuristic Thinking

• You're expected to use principled reasoning in design decisions (not just aesthetics or opinion).

• Should be fluent in Nielsen's 10 Usability Heuristics and apply them in your design critiques and decisions.

End-to-End Design Leadership

• You're not just pushing pixels—you'll:

o Lead workshops to gather business/user requirements

o Translate needs into user flows, wireframes, and UI

o Deliver developer-ready designs and support implementation

Self-Sufficiency

• You'll be largely autonomous and need to be proactive.

• Will report into a Design Lead or Director but won't have daily handholding.