Responsibilities:

• Manage and support Microsoft D365 F&O financial functions.
• Maintain and troubleshoot financial transactions and reporting.
• Coordinate Dynamics bi-annual upgrades.
• Provide support for:
• Management Reporter reports
• Financial dimension changes
• Custom Gravel application
• Dooap software (voucher error handling)
• Budget and Financial Statement Reporting
• Handle account structure and configuration updates (accounts, departments, projects).
• Lead process improvement initiatives across Finance, Procurement, and Projects.
• Create and maintain business documentation, technical specs, and process maps.
• Administer onboarding/offboarding, role management, and delegation within the system.
• Act as the point of contact for issue triaging, prioritization, and SLA enforcement.

Required Skills and Experience:

• 5+ years of experience with Microsoft Dynamics 365 Finance and Operations (F&O)
• Deep understanding of financial processes and workflows
• Strong experience with Management Reporter and financial report creation
• Familiarity with Dooap AP automation software
• Experience in technical documentation, user training, and process mapping
• Proven track record in system upgrades and troubleshooting
• Strong communication and collaboration skills