Position: Sales & Admissions Coordinator
Location: Muskoka, Ontario
Facility: Private, upscale addiction and mental health recovery centre

• Compensation Package:

• Base Salary: $55,000 – $70,000 annually (depending on experience)

• Performance Bonus: Up to $2,000 per admission over monthly threshold (e.g., after 4 admissions/month)

• Commission: 5–10% on privately funded client admissions

• On-Call Stipend: $500/month for after-hours availability

• Lodging & Meals (if required): Provided during on-site work days

• Healthcare Spending Account: $2,000/year

• Annual Wellness Allowance: $1,000 for mental/physical health services

• Vacation: 3 weeks paid + additional paid time off during low-admission weeks

• Professional Development: Up to $2,000/year for training, courses, or conferences in addiction services or sales

Overview:
We are seeking a confident, empathetic, and results-driven Sales & Admissions Coordinator to join our private rehab facility in Muskoka. This individual will be the first point of contact for prospective clients and referral sources, playing a vital role in guiding individuals and families toward admission while maintaining our high standard of confidentiality and professionalism.

Key Responsibilities:

• Respond promptly and compassionately to inquiries from potential clients, family members, and referring professionals

• Conduct initial pre-screening to assess client fit and readiness for our program

• Guide clients through the admissions process from inquiry to intake

• Manage CRM system and track leads, follow-ups, and conversion metrics

• Collaborate with the clinical team to ensure seamless admissions and client onboarding

• Build relationships with referral sources, including physicians, therapists, and treatment consultants

• Represent the program in community outreach and online campaigns (optional based on experience)

Qualifications:

• Strong interpersonal and communication skills

• Experience in sales, admissions, hospitality, or health services preferred

• High level of discretion and sensitivity to client confidentiality

• Familiarity with addiction recovery or wellness programs is an asset

• Comfortable working independently and managing multiple tasks

• Experience with CRM tools and digital communication platforms is a plus

Compensation:

• Competitive base salary + performance-based commission

• Full-time position; must be available on-call for urgent inquiries including some evenings/weekends