Company Overview:

An international company specializing in automated food processing equipment is seeking a motivated Account Manager to promote and sell high-quality food processing machines. This role involves engaging with Japanese and Asian restaurants, grocery stores, hotel/resort cafeterias, catering companies, and food service businesses, helping them find the right solutions to optimize their operations.

Key Responsibilities:

• Analyze market trends and customer needs in the food service industry, with a focus on businesses specializing in Asian cuisine.
• Identify and approach potential customers to introduce and sell food processing machinery.
• Build and maintain strong relationships with existing customers, ensuring continued satisfaction and account growth.
• Create quotes, process orders, and issue invoices efficiently.
• Provide customer support, including handling inquiries, addressing concerns, and troubleshooting basic equipment issues (training provided).
• Gather customer feedback and suggest improvements for products and services.
• Collaborate with logistics and service teams to ensure smooth delivery and installation of machinery.
• Assist in launching new services and enhancements tailored to customer needs.
• Take a proactive approach in understanding customer requirements and providing suitable solutions.
• Perform other assigned tasks related to sales and client relations.

Requirements:

• Bachelor's degree in business, marketing, or a related field.
• Fluent in English; proficiency in additional languages such as Chinese, Japanese, or Korean is an asset.
• 2-3 years of B2B sales and account management experience.
• Strong interest in the food or restaurant industry.
• Willingness to travel up to 50%, including overnight travel.
• Valid driver's license and clean driving record.
• Personal vehicle required; mileage reimbursement provided according to company policy.
• Basic PC skills (email, Excel, order forms).
• Perform tasks requiring intermittent sitting, standing, walking, and lifting up to 20kg, along with close and distance vision and hearing capabilities.
• Sufficient space to store several demo machines for customer presentations.
• Self-motivated and comfortable working in a home office setting.

Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. All offers of employment may be contingent upon successful completion of a background check in compliance with applicable laws.

We prioritize direct applicants; third-party resumes may not be reviewed.