Job Description

Renewal by Andersen - Mississauga, ON
Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.
In this role, you will need sharp attention to detail and a strong administrative background to assist our Scheduling Coordinators in getting customers scheduled for the installation of their project.
Primary Responsibilities~

• Utilize our custom Salesforce platform to find customer information and document customer notes.
• Coordinate scheduling installation appointments with the customer and window installation crews assigned to the area.
• Coordinate travel logistics for our installation crews.
• Meet weekly and monthly goals that will be provided by the Operations team.
• Generate and send end-of-day reports to management which includes tracking the monetary amount that is scheduled daily and rescheduling installations accordingly.
  

Qualifications~

• Previous scheduling and installation or home improvement (required)
• Experience using the CRM platform Salesforce
• Excellent written and verbal communication skills
• Sense of urgency in identifying quick resolution to issues presented
  

Compensation and Benefits~

• $50,000-55,000 annually
• RRSP with company contribution
• Vision, dental and prescription insurance
• Vacation, sick, and holiday pay
• Employee perks program, and more!
  

Schedule~

• Onsite in our Mississauga office
• Monday-Friday, 8~30am-4~30pm
  

If this sounds like an exciting challenge to you, apply now. We are always looking for motivated talent to join our team!
DISCLAIMER~ The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
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