About the Company

This is a hybrid position in Downtown Toronto (2 days a week in the office). This role is with a global company in the financial services industry.

About the Role

You will provide support this company's internal applications, and previous experience in a financial institution will be helpful. You will act as a liaison between business units and technical teams to ensure effective implementation and optimization of applications that meet business needs and comply with evolving regulatory requirements.

In this role, you will...

• Gather, document, and analyze business requirements.

• Evaluate existing processes and systems to identify improvement opportunities and propose actionable solutions.

• Investigate and resolve application support issues.

• Collaborate with stakeholders and development teams to design and implement scalable business systems.

• Conduct system testing, validate outputs, and ensure solutions meet business requirements.

• Design and generate queries, reports, and dashboards using tools such as SQL and Power BI.

• Monitor system performance, identify root causes of system issues, and collaborate with IT teams to resolve and implement preventative measures.

• Continuously document and enhance processes and workflows to improve efficiency and effectiveness.

• Proactively identify areas for improvement and recommend solutions to optimize operational efficiency.

• Maintain a thorough understanding of and adherence to all compliance policies, including AML (Anti-Money Laundering) regulations.

Qualifications

• Minimum 2 years of experience as a Business Systems Analyst, Application Support Specialist, or similar.

• Experience in the financial services sector, particularly in capital markets, banking, wealth management, or similar will be an asset.

• Proven experience with MS Excel, Power BI and SQL.

• Familiarity with applications tied to Derivatives Reporting, FINTRAC EFT Reporting, and Document Management Systems.

Does this sound like it was written for you? Excellent! Please apply and let's explore this together.

The interview process …

If you're interested in pursuing this role, please apply to this posting. If you are selected for the next stage, we will contact you for an initial discussion. This will be a chance for us to discuss the job requirements in greater detail, as well as your career goals and preferences for your next position. We can also discuss other opportunities which may fit what you're looking for.

Please feel free to reach out and find me on LinkedIn by searching my name: Tanvi Krishna