Job Title: Scrum Master

Location: 7000 - 113 Street Edmonton, Alberta, Canada T6H 5T6 (Primarily Remote with Occasional Onsite Work)

Duration: 12 Months (Full-Time, 7.25 Hours/Day)

Possible Extension: Up to 24 Months

Security Requirements

• Criminal Record Check required prior to onboarding.
• Enhanced Security Clearance required for roles supporting the Ministry of Justice.
• Potential need for RCMP Top Secret Clearance—applicants must be eligible.
• Each proposed Scrum Master must provide two (2) project examples

Scope of Services

The Scrum Master(s) will work full-time across 2–3 projects, responsible for managing agile delivery and coaching GoA product teams. Key responsibilities include:

Agile Leadership & Coaching

• Lead and mentor cross-functional teams in Agile/Scrum principles, policies, and procedures.
• Promote Agile culture, team accountability, and continuous improvement.
• Provide Agile coaching to team members and Product Owners.

Scrum Facilitation

• Lead key agile ceremonies: planning, daily stand-ups, sprint reviews/demos, retrospectives, backlog grooming.
• Facilitate ad hoc collaboration to resolve blockers and align with sprint commitments.

Delivery Management

• Support backlog refinement and sprint planning aligned with product owner priorities.
• Track and report delivery progress using Agile metrics (velocity, burn-down charts, etc.).
• Maintain delivery transparency with stakeholders and leadership.
• Guide Product Owners on release planning, roadmapping, and delivery reporting.

Participation in Design & Research

• Engage in user research and usability testing.
• Adapt plans based on user feedback, emergent needs, and opportunities.
• Collaborate with UX and service design experts as needed.

Mandatory Requirements

• Certified Scrum Master (CSM) or equivalent (attach proof)
• Agile Facilitation- Minimum 2 years leading Agile ceremonies
• Agile Mentorship- Minimum 2 years mentoring teams in Agile policies and practices
• Planning Experience- Minimum 2 years planning team work aligned with Product Owner priorities
• Web Training Experience- Minimum 2 years delivering training using web-based tools
• Software Development- Minimum 2 years in software development environments
• Agile Project Experience- Minimum 5 years working on Agile and service design-based projects
• Methodologies Knowledge- Knowledge of Agile, Scrum, Waterfall, Kanban, and hybrid models

Nice to Have Qualifications

• Public Sector Experience- 2+ years
• Web Services/Dev Experience- 5+ years
• Stakeholder Engagement- 5+ years working with cross-sector stakeholders
• UX/Design Collaboration- 1+ years working with teams incorporating UX/design work