Automotive Account Manager & Appointment Coordinator

Location: Onsite in Surrey, BC

Level: Entry-Level → Six-Figure Earning Potential

Why This Is an Exceptional Opportunity

• Comprehensive On-the-Job Training: You'll work alongside experienced sales professionals who will guide you through every aspect of account management, call center operations, CRM mastery, and appointment coordination.
• Performance-Driven Compensation: Your income is directly tied to your results. Exceed targets, cultivate strong client relationships, and you'll rapidly progress toward—and beyond—six-figure earnings.
• Direct Leadership Access: Collaborate daily with the CEO and senior acquisition specialists. Benefit from real-time coaching, transparent feedback, and a clear roadmap for advancement.

Key Responsibilities

• Client Relationship Management: Serve as the principal point of contact for customers, addressing inquiries, resolving issues, and ensuring a seamless experiences.
• Call Handling & Scheduling: Manage both inbound and outbound calls to educate customers on the vehicle acquisition process, then coordinate and confirm inspections, appraisals, and dealership appointments.
• Data Integrity & Reporting: Maintain accurate CRM records, track leads, and produce regular performance reports to support strategic decision-making.
• Sales Support & Upselling: Promote current offers and additional services, follow up on high-priority leads, and collaborate with sales and operations teams to meet acquisition objectives.

Ideal Candidate Profile

• Highly Motivated & Self-Driven: You take initiative, embrace responsibility, and consistently seek ways to add value.
• Exceptional Communicator: You build rapport quickly, articulate complex information clearly, and maintain composure under pressure.
• Detail-Oriented & Organized: You excel at juggling multiple tasks—calls, schedules, and reports—while ensuring nothing is overlooked.
• Results-Oriented Mindset: You set ambitious goals, monitor your own performance, and pursue continuous improvement.
• Long-Term Growth Focus: You aim to advance into senior account management, operations leadership, or strategic client roles.

Qualifications & Skills

• High school diploma or equivalent (post-secondary education is advantageous).
• Strong verbal and written communication abilities.
• Proficiency with CRM platforms and scheduling tools; quick to learn new software.
• Previous experience in customer service or sales is a plus; automotive knowledge is welcome but not required.

Career Progression Path

1. Structured Onboarding (Weeks 1–4): Intensive training and mentoring with senior team members.
2. Performance Ramp-Up (Months 2–3): Gradual increase in quotas and responsibilities, supported by regular reviews.
3. Earning Acceleration: Surpass targets to unlock elevated commission tiers and achieve six-figure potential.
4. Leadership Opportunities: Transition into roles such as Senior Account Manager, Operations Coordinator, or Team Lead based on demonstrated performance.

How to Apply

Please submit your resume and a concise cover letter to [email protected]. In your letter, describe how your work ethic and aspirations align with this role's potential for rapid professional and financial growth. We look forward to exploring your candidacy.