Status: Regular, Full-Time
Work Location: Hybrid, Vancouver B.C. (a minimum of 2 days in office)

Who we are

The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.

As western Canada's largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect of the communities we serve and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.

BCCNM's commitment to Indigenous Specific Anti-Racism

BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same.

What we offer you

We promise to provide you with rewarding work that challenges you. You will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team, you can expect to be working in a collaborative, team-based environment, and treated in a respectful and professional manner.

The expected starting base salary for this position is $83,528 - $88,336 annually, depending on a variety of factors including qualifications and experience. Once hired, you will progress through a wider salary range over time as you continue to develop job knowledge, skills and competencies for the role.

In addition to base salary, the college offers a generous vacation and extended benefits package. As an employee, you receive 100% employer-paid health and dental benefits. And we contribute to B.C.'s Municipal Pension Plan to help you secure your retirement income. Throughout your career with us, you will engage in a variety of learning and development. We will support your professional development and cover your professional membership costs. To support you in work and life, we provide an employee assistance program and fitness allowance perk. Working with us allows you to enjoy flexible hybrid work. This position is located in Vancouver, but you'll be able to work remotely up to 3 days a week. Our office is closed for the 11 statutory holidays in B.C. as well as Easter Monday and Boxing Day.

What you'll be doing

Under the direction of the Director, IT and guidance from the IT Architect and Infrastructure Team Lead, lead the planning and prioritization of Microsoft 365 features rollouts across the organization, ensuring alignment with digital transformation goals and operational priorities.

Key responsibilities include:

• Administer and configure Microsoft 365 environments, including but not limited to Teams, SharePoint, OneDrive, Outlook, and Power Platform.
• Manage user accounts, licenses, permissions, and security settings within Microsoft 365.
• Monitor and optimize Microsoft 365 performance, ensuring reliability and scalability. Troubleshoot and resolve technical issues related to Microsoft 365 applications and services.
• Develop and maintain a structured release cadence for Microsoft 365 features, categorized into Wave Releases, i.e. low-impact features with phased incremental rollouts, General Adoption Releases, i.e. org-wide deployments requiring training and adoption tracking, and high-impact releases managed as structured projects with partner engagement.
• Under the guidance of the IT Architect and Infrastructure Team Lead and working in collaboration with IT teams, coordinate the end-to-end release process, including planning, testing, deployment, and post-release support.
• Work with cross-functional teams to ensure smooth deployment of Microsoft 365 updates, minimizing disruption to business operations. This includes facilitating workshops and meetings to gather feedback, address concerns, and ensure alignment on release plan.
• Follow the guidance of the Communications team, draft and distribute release notes and other communication materials to inform users of new features, changes, and benefits.
• In collaboration with the change management team, develop and implement strategies to drive user awareness and adoption of new Microsoft 365 features. Monitor and track the success of releases, ensuring user adoption and satisfaction.
• Create self-service materials such as quick videos, FAQs, and user guides to support Wave Releases.
• In collaboration with the appropriate enabling teams, organize kick-off sessions, demos, and training programs for General Adoption Releases.
• For Business Process Impacting Changes, engage relevant internal partners through workshops, executive sponsorship, and tailored roadmaps.
• Demonstrates a commitment to ongoing learning related to Indigenous cultural safety and humility and supporting organizational actions towards addressing indigenous-specific racism in BC's health care system.

Your education & skills

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 3 to 5 years of experience with Microsoft 365 (formerly Office 365), including administration, configuration, feature rollouts, and change management; strong understanding of Microsoft 365 applications (e.g., Teams, SharePoint, OneDrive, Outlook, Power Platform) and their integration in enterprise environments.
• Experience in creating release roadmaps, coordinating with cross-functional teams, and managing partner communications.
• Certification in Microsoft 365 (e.g., Microsoft 365 Certified: Enterprise Administrator Expert) is an asset.
• Experience with IT Service Management (ITSM) tools such as SysAid.
• Excellent project management and organizational skills, with the ability to manage multiple releases simultaneously.
• Proficiency in creating clear, concise, user-friendly documentation, training materials, and release notes.
• Knowledge of change management principles and practices.
• Excellent problem solving and analytical thinking skills with the ability to assess business impact and prioritize releases accordingly.
• Excellent interpersonal and communication skills. Ability to establish, build and maintain collaborative relationships internally and externally.
• Strong ability to work independently and collaboratively as a team.
• An appreciation for and attention to offering high level of service with a strong customer-centric mindset.
• Works outside of regular working hours on occasion to maintain/upgrade systems and associated infrastructure and at times in short notice, to restore services as required.
• Knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, including social, economic, political, and historical realities impacting Indigenous communities and knowledge of Indigenous-specific anti-racism and accompanying reports (e.g. The Truth & Reconciliation Commission's 94 Calls to Action (2015), the In Plain Sight Report (2020), and Reclaiming Power and Place's Calls for Justice (2019)) is an asset.
• Demonstrated understanding of equity, diversity, inclusion, and cultural humility as they apply to health care is an asset.

How to Apply

If you are interested in this position, please apply online by 11:59pm on June 13, 2025. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To apply and see a full list of our current opportunities or to learn more about working at the BC College of Nurses & Midwives, please visit our website at Careers at BCCNM.

Collection Notice

To apply to a job posting, you need to create an online account with BCCNM. To create an online account as well as apply for a job posting, you'll be asked to provide personal information.

The BC College of Nurses and Midwives (BCCNM) collects your personal information for the purposes of creating your online account as well as for recruiting, evaluating, and selecting employees. The legal authority for collecting this information is under section 26 British Columbia's Freedom of Information and Protection of Privacy Act. If you have any questions about the Collection Notice, please contact [email protected].

Please note: BCCNM no longer requires staff, contractors, board and committee members, and volunteers to provide an attestation of vaccination related to the Covid-19 pandemic.

In the event of a Public Health Order being issued, the College is committed to full compliance with all directives and guidelines set forth by the Provincial Health Officer (PHO) to ensure the safety and well-being of our employees and the community partners we work with, consistent with the duty of the College to serve and protect the public.