Job Title: Licensed Condominium Manager
Location: Ottawa, ON
Job Type: Full-Time

Description of You

Youre the calm in the chaosthe one who sees a problem, steps in with a plan, and gets things done. With your strong critical thinking skills and resourceful approach, youre used to juggling competing priorities, solving complex issues, and keeping communities running smoothlyoften all before lunch.

As a Licensed Condominium Manager, youll independently manage a portfolio of properties with a high level of ownership and accountability. Youll be trusted to handle everything from building operations to board relations and owner communications, always bringing a detail-oriented mindset and a proactive approach to the job.

Youve probably been described as a steady hand, a natural problem solver, and someone who doesnt just reactyou anticipate. If you thrive in a dynamic environment where no two days are the same and take pride in delivering exceptional service to communities, keep reading!

Key Responsibilities

Governance & Compliance

• Ensure compliance with all relevant legislation (CMSA, Condo Act, PIPEDA, OHSA, AODA).
• Advise the Board on governing documents, legal matters, and policy development.
• Maintain accurate corporate records and manage insurance requirements.

Board & Owner Support

• Facilitate Board, AGM, and owners meetings including preparation, attendance, and follow-up.
• Assist Board members with required training and disclosures.
• Prepare and issue Status Certificates, Information Certificates, and required filings.

Operations & Maintenance

• Oversee site inspections, preventive maintenance, and repair programs.
• Manage contractor lifecycle from selection to performance review.
• Maintain inventories and supervise the allocation of parking, lockers, and other shared assets.

Emergency & Safety Preparedness

• Implement fire safety plans and emergency protocols.
• Participate in an on-call rotation for company-wide emergencies.

Financial Oversight

• Prepare annual budgets and assist with Reserve Fund planning and audits.
• Support financial reporting, invoice review, collections, and special assessments.

On-Site Staff Oversight

• Supervise on-site employees, coordinate schedules, and contribute to performance evaluations.
• Manage payroll-related tasks and required government filings.

Communication & Resident Services

• Respond to communications within two business days.
• Distribute notices, support resident onboarding/offboarding, and manage access tools.
• Provide general guidance to the Board and enforce corporation policies.

Minimum Qualifications and Skills

• 5 years experience in condominium management
• Excellent communication and interpersonal skills, with a client-focused approach.
• Strong organizational, multitasking, and time-management abilities.
• Proficient in Microsoft Office Suite.
• Ontario Licensed Condominium Manager General License

Desired Qualifications

• RCM designation (considered an asset)
• Bilingual (English/French)
• Familiarity with productivity and task management platforms

What can we offer YOU?

• Competitive salary
• Group Benefits, including health, dental, and vision insurance
• Professional development and training opportunities
• Paid time off and holidays
• Employee wellness programs
• Annual employee recognition programs
• Dog-friendly office
• A corporate culture you wont find anywhere else we know work is work, so why not have FUN while doing it?

How to Apply
Interested candidates should apply via the Sentinel Careers Webpage. Your cover letter should detail your interest and reason behind why you feel like this description describes you. Applications without a cover letter will not be entertained.

Join our team and play a vital role in ensuring a well-run office that supports both our team and our clients!