We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!
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Allied Universal is seeking Professional Security Guards in Canada.

QUALIFICATIONS/REQUIREMENTS:

Security Manager

Title: Security Manager

Location: Ottawa, ON

Type: Full-time

Salary: 30$ per hour

Shift: Monday to Friday 0800 -1600

Overview:

Allied Universal® is hiring a Security Manager. As the Security Manager, you will build, improve, and maintain relationships with clients and employees by developing and retaining staff, coordinating the support services needed, and solving problems to effectively run the account.

This role will ensure the operation meets or exceeds financial and operational goals, provide quality customer service, and maintain or oversee the maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hours emergency response as required.

Responsibilities:

• General Operations management: evaluate post orders and make necessary updates; review daily log reports and provide directions to shift-level supervisors.
• Responsible for officers meeting company standards pertaining to the quality of work performed on an ongoing basis, performing all work-related tasks in a manner that follows all company policies and procedures, including worldwide business standards.
• Ensure the security team receives the required training on a consistent basis; implement security programs; ensure physical security measures and practices are enforced to ensure client directives are carried out continuously
• Administer Safety Program; semi-annual review and revise the security Emergency Response plan; monitor compliance with regulatory and fire prevention requirements and safety items
• Overall project management to include plans such as RACI (Responsible, Accountable, Consulted, and Informed) charts, Risk Assessment, Budgeting, and more
• Handle any escalated security issues or emergency situations appropriately.
• Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
• Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.).
• Assure communication of policies, company announcements, and job openings through a consistently updated READ file at each site
• Meet all contractual scheduled hours with a minimum of unbilled overtime
• Coordinate and/or conduct site-specific training, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards
• Take a proactive role in communicating with the clients and meeting their needs by meeting with them regularly, listening to issues, and providing security and technical expertise and solutions; ensure complete customer satisfaction
• Capably utilize Win Team for scheduling, payroll, and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers) that require interpretation and action for effective business management

Requirements and/or Qualifications:

• Valid Ontario Security Guard license
• Standard First Aid CPR Level C
• Ability to complete Use of Force training curriculum
• Minimum of two (2) years of business operations supervisory/management experience
• Crisis Management De-Escalation
• On-site and online training related to similar environments
• Experience in hiring, developing, motivating, and retaining quality staff.
• Ability to develop and grow customer relationships
• Skilled in developing and managing project plans, documenting risks, issues, and contingency plans
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
• Proven ability to maintain correspondence, discussions, and materials with utmost discretion
• Ability to research, gather, assemble, correlate, and analyze facts to devise solutions to problems; and to prepare concise reports and/or analyze and solve complex and difficult problems
• Outstanding oral and written communication skills

Physical Requirements:

• Work in various conditions, including outdoor environments with extreme weather such as cold, snow, rain, or heat; running will also be required.

Benefits:

• Opportunities for growth and career advancement.
• Comprehensive health and dental benefits.
• Paid training and development programs.

Disclaimer:

As part of our standard hiring process, all candidates considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, degree verification, and professional verification

Application Process:
As part of our standard hiring procedure, candidates who are shortlisted will be required to undergo a background check, which may include verification of criminal history, previous employment, and other necessary checks as per company policy

Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.