We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!
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Allied Universal is seeking Professional Security Guards in Canada.

QUALIFICATIONS/REQUIREMENTS:

Dispatcher

Title: Security Dispatcher

Location: Ottawa, ON

Type: Full-time

Salary: 21.50 $ per hour

Shift: Full Availability Required

**Must have resided in Canada for a minimum of 5 years continuously**

Overview:

Allied Universal is currently looking for a Security Dispatcher at one of our sites in Ottawa, ON. The property is close to Parliament Hill and includes a multi-level retail concourse, offices, an outdoor amphitheater, and an underground parking garage.

Responsibilities:

• Operating out of the Security Operations Centre (SOC), provide command, communications, and control functions for tactical security staff deployment in the field.
• In addition to dispatching security resources, the Dispatcher position is involved with monitoring the various components that make up the property's Security Management System.

• Dispatchers maintain detailed logs of all SOC activities and respond promptly to emergency and security-related calls via radio and telephone, communicating effectively with field personnel using radio and telecommunication systems.
• Monitor and manage CCTV cameras, access control alarms, and other systems, including Access Control, Paging, Telecommunication, and Radio Systems.
• Prioritize service calls, allocate manpower efficiently, and adjust responses based on system inputs such as Headcount Assembly and Lightning/Weather Monitoring.
• Conduct foot and vehicle patrols, documenting observations and incidents using Computer-Aided Dispatch (CAD) and other reporting tools.
• Take swift, effective action during security incidents and emergencies.
• Prepare detailed reports on patrol activities and system data for management.

Requirements and/or Qualifications:

• Valid Ontario Security Guard license
• Standard First Aid CPR Level C
• Ability to complete Use of Force training curriculum
• Legally entitled to work in Canada
• Crisis Management De-Escalation
• Previous experience in a similar SOC environment, CCTV monitoring, radio communications.
• Strong knowledge of radio and telephone communications; proficient in Microsoft Office programs.
• Excellent verbal and written communication skills in English; ability to communicate clearly and effectively.
• Ability to make sound decisions using available information and respond appropriately to changing circumstances.
• Excellent prioritization skills and multi-tasking ability.
• Must be able to work with minimal supervision and demonstrate a strong attendance record.
• High school diploma required.

Physical Requirements:

• Work in various conditions, including outdoor environments with extreme weather such as cold, snow, rain, or heat; running will also be required.

Benefits:

• Opportunities for growth and career advancement.
• Comprehensive health and dental benefits.
• Paid training and development programs.

Disclaimer:

As part of our standard hiring process, all candidates considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, degree verification, and professional verification.

Application Process:
As part of our standard hiring procedure, candidates who are shortlisted will be required to undergo a background check, which may include verification of criminal history, previous employment, and other necessary checks as per company policy

Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.