Job Title: Business Analyst
Contract Duration: 9 Months
Work Type: Onsite
Location: Regina, SK
Job Overview:

• Our client is looking for a versatile Business Analyst to lead the successful delivery of customer-facing digital experience initiatives within an Agile hybrid framework.
• The Business Analyst is responsible for managing the end-to-end delivery of mobile applications, marketing, and personalization features using Sitecore and other digital platforms.
• The ideal candidate combines strong business analysis expertise with project management acumen and is experienced in user-centered design, agile product delivery, and public engagement.

• The Business Analyst will lead and manage projects related to public-facing mobile apps, Sitecore-powered web portals, and personalization initiatives.
• Facilitate workshops with stakeholders to elicit requirements and align on business goals.
• Perform end-to-end requirements elicitation, documentation, and validation based on BABOK best practices.
• Develop and maintain business process models and user journey maps.
• Oversee project administration, reporting, and stakeholder communication throughout the project lifecycle.
• Define and manage user-centered design processes, including journey mapping, end-user testing (UX), and visual design reviews.
• Develop test plans, write test scripts, and manage defect tracking and resolution.
• The Business Analyst will manage product backlogs, sprints, and product delivery using Azure DevOps.
• Utilize tools like Figma and Mural for UX collaboration, design iteration, and stakeholder engagement.
• Coordinate public engagement sessions (e.g., focus groups) to inform product design and usability.
• Support delivery and enhancements for public-facing Power BI reports and LiveChat/chatbot solutions.

• Strong experience in both business analysis and project management within digital transformation projects.
• Hands-on experience with Sitecore Web Experience Manager, custom mobile applications, and public digital interfaces.
• Proven knowledge and application of BABOK standards and practices.
• UX certification and demonstrated expertise in user-centered design and testing.
• Proficiency in Azure DevOps for backlog management and agile delivery.
• Familiarity with Figma and Mural for collaborative design and visualization.
• Strong capabilities in test planning, script writing, defect management, and quality assurance.
• Exceptional communication, facilitation, and stakeholder engagement skills.

• Experience in public-sector digital service delivery or customer-facing platforms.
• Exposure to marketing automation and personalization technologies.
• Experience with public engagement tools and methodologies (e.g., focus groups, surveys, usability testing).

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

• Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.

• GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!