Position Summary

The Lab Supervisor is responsible for supervising all functions of a single laboratory. This employee is responsible for overseeing the day-to-day operations, including a strong focus on safety, quality, and delivery of testing services. In addition, this role is responsible for facilities management, and ensures the laboratory is properly staffed with a trained team to meet production expectations. The Supervisor has HR responsibilities including managing working and overtime schedules, performance evaluations, mentoring, and adhering to HR policies. The Laboratory Supervisor may perform additional operational tasks and functions while supporting the Regional Laboratory Manager.

Essential duties and responsibilities:

• Ensures all safety and environmental requirements are in place, and are trained and in compliance with state, federal or providence regulations
• Maintains housekeeping and organization of the Lab
• Ensure proper training and disposal of related hazardous materials
• Supervises timely and accurate preparation, analysis and quantitation of test samples
• Generates and report analytical data when required
• Supervises production schedules based on customer demand and established metrics
• Point of contact for laboratory clients and technical service support (i.e. interpretation of test results, answering of status or technical questions, or fulfilling of special requests)
• Provides laboratory technical support (coordination with vendors for repairs, calibrations, coordinating with laboratory team for routine maintenance/troubleshooting of equipment)
• Supports and participates in lab Quality Control programs
• Supervises the internal training and competencies of lab staff.
• Mentors and develops staff capabilities
• Coordinates purchasing, receiving goods, inventory, invoicing duties for the lab ensuring appropriate approvals and processes are followed and adhering to budgetary and policy requirements
• Performs additional operational tasks and functions while supporting the Regional Laboratory Manager

Academic training and experience:

• BS or BA in Chemistry, Biology or related technical field (Chemistry background preferred)
• Minimum of 5 years of experience in a laboratory setting
• Previous supervisory experience required
• Customer Service experience required

Skills:

• Proficiency in computer applications
• Excellent communication skills
• Experience with GC maintenance, troubleshooting preferred
• Willingness and ability to become certified as an internal auditor, meeting ISO17025 requirements.
• Ability to travel (minimum 1 week / year) required.

Attitudes and values

• Confident, Captivating, Creative, Consistent, Caring (Megger's values)