Our client is a well-established manufacturer of exhaust systems. They are currently searching for an Account Manager to join their team on a permanent, full-time basis. In this role you will develop customer strategies that promote sustained and profitable growth, maximizing repeat business and securing new business opportunities. The Account Manager will partner with program management and manufacturing to successfully launch business, enable continuous improvement and represent the voice of the customer within the team, ensuring a positive customer experience. You will be an effective brand ambassador to the customer and marketplace.

Duties and Responsibilities:

• Identify, target, and lead commercial opportunities with existing and new potential customers
• Develop retention strategies for existing customers and maximize share of wallet to all existing and prospective customers
• Build and maintain strong relationships within the customer organization including decision makers and influencers
• Work closely and direct the company Program Management resources ensuring customer deliverables are met.
• Analyze markets and competitors to determine risks and opportunities.
• Assist in the establishment of strategic goals for products and services.
• Maintain quote models (CRM) to gain new business and focus on improved profitability.
• Assist in the development of Profit Plan and Strategic Plan.
• Monitor and continuously improve general Business Development activities such as document control, information systems, databases and product standards..
• Be the principal point of contact and be “the owner” of assigned customers and prospects.

Qualifications and Experience:

• Bachelor's degree in Engineering, Business or Finance and a minimum of 5 years of relevant experience.
• Requires extensive knowledge in B2B sales to OEMs.
• Requires working knowledge of product design, manufacturing, and quality.
• Administrative knowledge regarding business case development, budgeting, data collection and capital equipment analysis, cost accounting, project cost analysis, and organizational techniques required.
• Administrative skills must include planning, coordinating, team building, communication, organization, and time management with the ability to direct the training, motivation, and development of personnel.
• Must be able to demonstrate excellent written and verbal communication skills, along with the ability to lead and motivate.
• Product quoting experiences in a manufacturing environment, preferably in metal fabrication, exhaust systems or fabricated tube business.
• Creative thinker helping customers to envision the potential of our solutions.
• Proven track record with sales engagements and new customer acquisition.
• Must have the ability to interact with various levels of management and staff internally and within customer organizations.
• Results driven, competitive, persuasive and consistent with entrepreneurial focus.