Summary: The Key Account Manager is responsible for business development and relationship management within the food service sector, focusing on key clients, distributors, and end-users.

This role involves executing annual action plans, negotiating commercial agreements, and driving sales growth in the assigned territory. The Account Manager ensures sales objectives are achieved, supports clients with tailored solutions, and introduces new products and promotions.

They handle customer inquiries, complaints, and administrative tasks while preparing business reviews and developing training materials to keep partners updated on industry trends.

Benefits

• Competitive compensation
• Annual bonus
• Group RRSP: Employer matches
• 5 personal days
• 3 weeks of vacation
• Comprehensive benefits package (dental, vision, life, health and paramedical)
• Free parking
• Telemedicine
• Employee assistance program
• Positive, pleasant work atmosphere
• Office closes to several highways and accessible by public transit
• Social activities
• Quick decision-making
• Highly reputable company in the Canadian market
• Employee discounts on our products

Responsibilities:

• Carry out business development with major clients based on opportunities in the food service sector.
• Maintain lasting business relationships with major clients.
• Develop and execute the annual action plan for each of the distributor accounts, business partners and users assigned to the territory in order to increase sales in the food service.
• Negotiate short-, medium- and long-term commercial agreements with customers, distributors, users and others.
• Monitor and analyze market dynamics in the assigned territory, account sales performance and make recommendations for improvement.
• Ensure, through the network of regional and national purchasing groups, distributors and customers, the achievement of sales objectives and the marketing of products.
• Introduce new products and promotions to customers and provide value-added service.
• Supporting customers and distributors in the development of solutions adapted to their needs.
• Prepare business reviews by selecting, collecting and presenting relevant and appropriate data.
• Develop training and communications to keep partners informed of new trends in the industry.
• Manage the various problems encountered by customers and distributors (queries, complaints, etc.).
• Perform administrative tasks related to the management of customer accounts.

Ideal Qualifications:

• A minimum of 5 to 7 years of experience representing food manufacturers with food service and industrial accounts in the food industry.
• Valid Driver's License and access to vehicle.
• Willingness to travel across Canada for sales shows and customer visits.
• Ability to identify opportunities, set goals, and execute plans to achieve sales targets.
• A technical culinary expertise (understanding of ingredient functions, flavor profiles, and other culinary technicalities).
• A strong financial literacy (profitability analysis, financial reviews of portfolios, etc.).
• Business maturity with the ability to work independently, requiring minimal guidance."
• Excellent communication skills in both English and French, written and verbal.

About Us

Solina Canada, a proud Canadian food manufacturer for over 80 years, provides a complete range of high-quality food products for foodservice, retail, healthcare, and industrial use.

We are a division of Solina, a leading global partner for the food industry, foodservice, butchery, and nutrition sectors. We design custom ingredient solutions, excelling in perfect taste, enhanced nutrition, and optimized functionality, contributing to the creation of foods that are good in every sense, good for people, good for the planet.

Diversity and Inclusion

At Solina Canada, a division of Solina, we offer a workplace free from any form of discrimination and advocate for equal opportunities. We focus on the diversity of our employees and their unique experiences. An inclusive and welcoming work environment promotes a healthier and more productive business. This philosophy is one of the keys to our success.