Job Title: Booking Operations Analyst

Team: Quote to Cash – Go to Market Strategy & Operations

Location: Toronto, ON (Hybrid - 3 days/week)

Duration: 7 Months.

Must have skills: Salesforce, Excel and Critical thinking.

Overview:

As a Booking Operations Analyst, the candidate will play a pivotal role in maintaining the accuracy and integrity of our forecasting and operational systems. While the primary focus will be ensuring that forecasting/bookings reflects accurately, the candidate will be required to work closely with cross-functional teams (Sales Ops/Sales/Sales Strategy).

Responsibilities:

Ensure accurate bookings data and product allocation calculations are maintained throughout the Q2C process.

Support end-of-month and quarter-end close activities to ensure timely and accurate reporting.

Calculate product allocations using internal company algorithm.

Run monitoring reports and analyze the results to identify and address required actions.

Daily case management to ensure and resolve all questions/concerns from cross-functional teams.

Execute recurring data updates with precision and in a timely manner.

Address process and policy inquiries, escalating issues to management as needed.

Leverage your skills and judgment to make decisions and resolve operational challenges.

Design and drive requirements gathering to enhance process efficiency.

Qualifications:

BA/BS degree required.

Understanding of the Quote to Cash lifecycle.

Proficiency in Microsoft Excel with strong analytical skills.

Excellent communication skills, both written and verbal, with the ability to confidently address and resolve difficult issues.

Ability to thrive in a dynamic, fast-paced environment, managing multiple deadlines while maintaining accuracy.

Strong understanding of broader business and financial concepts.

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.

Benefits: SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. We also offer an Employee Assistance Program (EAP) and an employee discount program, which provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. Please contact Human Resources at [email protected] if you require reasonable accommodation.

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $36.00/hr.