Group Benefits Administrator (Burnaby, BC)

Make a difference in the lives of plan members while building a meaningful career in employee benefits administration.

About the Role

We're looking for a proactive and detail-oriented Group Benefits Administrator to join our growing team in Burnaby, BC. In this client-facing role, you'll support plan members across British Columbia with health and life insurance claims, enrollment processes, and general inquiries. You'll play a key part in maintaining strong relationships with employers, union reps, and insurers—helping ensure the smooth delivery of group benefits services.

What You'll Do

• Review and adjudicate life and health claims for BC plan members
• Support plan members with enrollment and benefit-related inquiries
• Understand and communicate the key features of various group plans
• Maintain accurate and up-to-date member records and contributions
• Liaise with employers, unions, and insurance providers to ensure service excellence
• Collaborate with internal teams on claims reporting and trust accounting
• Provide general administrative support and assist the Claims Manager as needed

Requirements

What You Bring

• 1+ year of experience in group benefits or employee benefits administration
• Strong time management and organizational skills; thrive under pressure and meet deadlines
• Comfort using Microsoft Word, Excel, Outlook, and internal systems
• Excellent communication and interpersonal skills; team player mindset
• Experience with union-sponsored, multi-employer benefit plans or TPAs is a strong asset
• Fluency in Punjabi or Tagalog is an asset

Benefits

Compensation & Benefits

• Salary: $55,000–$65,000 per year
• Overtime pay
• Comprehensive benefits package including:
• Dental, extended health, vision, and life insurance
• Paid time off
• RRSP matching

This role offers an exciting opportunity for a Group Benefits Administrator to make a meaningful impact. If you are enthusiastic about joining a dynamic team and contributing to organizational success, we encourage you to apply!

GO2STAFFING doesn't believe candidates are defined by their CVs, or that computers should be scanning your cover letters. We look beyond your resume to get to know the real YOU!

Feel free to visit our website at www.go2staffing.ca