Client Care Representative – Work From Home
Location: Remote (Open to applicants in the U.S. & Canada)
Company: AO Globe Life
Who We Are
At AO Globe Life, we're proud to be the largest distributor of Globe Life products. Our mission? Helping hardworking, middle-income families protect what matters most with personalized life insurance and supplemental benefits. We're growing fast and looking for caring, motivated people to grow with us—right from the comfort of home.
The Role: Client Care Representative
As a Client Care Representative, you'll be the friendly, helpful voice our clients rely on. Whether answering questions or walking someone through their benefits, you'll help make a sometimes-complicated process feel simple and supportive. It's more than customer service—it's building relationships that matter.
What You'll Be Doing
Chat with clients by phone, email, or video to answer questions and help with their policies
Make every interaction personal and memorable—go above and beyond
Help new clients get started and feel confident in their coverage
Solve problems quickly with a calm, professional attitude
Work with our team to handle any complex issues
Explain benefits clearly so clients feel informed and at ease
Keep track of conversations in our system (CRM)
What We're Looking For
Strong communication and problem-solving skills
Comfortable using tools like CRMs, Zoom, and other web-based systems
Self-starter who thrives in a remote work environment
Organized, detail-oriented, and reliable
A caring, people-first mindset—you love helping others
Legally able to work in the U.S. or Canada
What You'll Love About Working With Us
100% remote with flexible scheduling
Weekly pay + performance bonuses
Full training provided (we'll even help with licensing!)
Career growth opportunities and mentorship
Exclusive company events, leadership retreats, and fun travel incentives
A positive, people-centered team culture
Health and wellness support
No cold calls—every client is pre-qualified and has asked to hear from us
✨ Ready to Join Us?
If you're passionate about helping others and want to build a rewarding career you can do from anywhere, we'd love to connect. At AO Globe Life, you'll be part of a team that values you—and where the work you do truly makes a difference.
Apply today and help us take care of what matters—one client at a time.