Essential Duties and Responsibilities
- Assist New Customers with the setup of Summit Fleet's insurance requirements with their insurance providers
- Keep all active customers' insurance documents up to date
- Assist customers and vendors with insurance claims they are processing involving Summit Fleet's trucks
- Help create and keep up to date documentation of all job duties and processes for this role
- Filing and documenting claims on internal recoveries for damaged vehicles
- Assisting in legal disputes for auto claims filed against our policy
- Be the expert on managing our customers' insurance for Summit Fleet
- All other duties as assigned
- Monday to Friday 8:30AM to 5:00 PM
- Proficient computer skills including Microsoft Word, Excel, and Outlook
- Excellent verbal and written communication, presentation, and self-management skills
- Organized with attention to detail and critical thinking
- Proven ability to build and maintain relationships with clients and interact with all levels of the organization
- Excellent at time management
- Team player
- Ability to perform well in a high stress environment
- Willingness to learn internal software
Education and/or Experience
- Proficient with Microsoft Office Suite or related software.
- 2-3 years of experience in an office/customer service environment
- Experience with commercial insurance preferred but not required
- College degree preferred but not required
- Group Health, after 90 days
- Dental
- Life and Disability Insurance
- Paid vacation
- Employee Vehicle Purchase Program
- Group Retirement Savings Program, after 1 year
- Employee Assistance Program
- Fun, friendly, professional work environment
- Job training and advancement opportunities
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