ICTC is seeking a dynamic and strategic Director of Communications to lead the design and implementation of a comprehensive communications and marketing strategy. This senior leadership role will position ICTC as a go-to national voice on digital policy, talent development, innovation, and economic inclusion.

The Director will oversee and integrate all facets of communications, media relations, branding, digital marketing, and stakeholder engagement. A key focus will be effectively marketing ICTCs organizational impact, its programs and services, and its research and policy portfolio to diverse audiences, including policymakers, industry leaders, funders, and the broader public.

Key Responsibilities

Strategic Communications & Marketing Leadership

• Develop and execute an integrated communications and marketing strategy that elevates ICTCs visibility, credibility, and impact.
• Proactively position ICTC and its leadership as thought leaders in digital transformation, workforce development, and public policy.
• Market the organizations programs, initiatives, and services to government, industry, education, and civil society partners.
• Promote ICTCs policy and research outputs as trusted sources of evidence for decision-making across public and private sectors.

Stakeholder Engagement & Brand Management

• Shape the organizations voice and narrative to resonate with a broad range of stakeholders, including federal and provincial policymakers, businesses, academic institutions, and community organizations.
• Ensure consistent brand identity, messaging, and storytelling across all internal and external touchpoints.
• Strengthen ICTCs profile through strategic participation in national and international forums, conferences, and public discourse.

Media & Public Relations

• Build and maintain strong relationships with journalists, media outlets, influencers, and digital platforms.
• Oversee the development of press releases, op-eds, speeches, and media kits.
• Coach other spokespersons on public communication and media engagement.

Digital Content & Campaigns

• Oversee the creation of compelling digital content that showcases ICTCs impact, including newsletters, blogs, reports, infographics, videos, and social media assets.
• Design and implement integrated marketing campaigns for programs, research publications, and events.
• Monitor analytics to inform strategy, refine messaging, and ensure campaign effectiveness.

Internal Communications & Culture Building

• Foster transparency, alignment, and engagement through strategic internal communications.
• Support leadership in delivering timely, clear, and mission-aligned messages to staff.

Team Development & Cross-Functional Collaboration

• Manage and mentor a high-performing communications team.
• Work closely with program leads, researchers, and policy analysts to distill complex content into clear, engaging messages.
• Align communications and marketing efforts with organizational priorities, funding strategies, and partnership goals.

Qualifications and Experience

• Bachelor's or Masters degree in Communications, Marketing, Public Relations, Journalism, or a related field.
• 810+ years of progressive experience in strategic communications, marketing, or public affairs, ideally within the nonprofit, government, or technology sectors.
• Proven experience marketing organizational programs and translating complex research and/or policy insights for a variety of audiences.
• Demonstrated success in media relations, stakeholder engagement, and brand strategy.
• Excellent writing, storytelling, and public speaking skills.
• Bilingualism (English/French) is a strong asset.
• Strong leadership and project management abilities.
• Deep understanding of Canadas digital economy, policy environment, and innovation ecosystem.

Are you?

• Reliable - You demonstrate reliability, organizational skills, and accountability to meet project and funder deliverable requirements?
  
• Flexible - Are you open to change, evolving requirements, continuous feedback, and can work with remote teams from across Canada and possibly, at international level
• Ethical - Can you work with confidential information (this role requires high integrity, good judgment, confidentiality, and ethical compliance
• Determined and Creative - Are you highly motivated, self-starting, and willing to go above and beyond expectations?
• Collaborative - Are you able to work with and through others to achieve results? Do you have the ability to understand the needs and perspectives of others, share information, report back, and be a strong team player
• A champion of diversity and inclusion - Are you committed to diversity and inclusion and understanding the issues and challenges faced by diverse groups
• Adaptable: Attitude of optimism and can-do orientation with ability to think creatively and navigate successfully past barriers and obstacles
• Initiative: Highly self-motivated and adaptable with the drive to self-improve and exceed goals
• Persuasive: Ability to present well concepts, ideas and proposals

Location

Remoteanywhere in Canada.

Term

Permanent, offering benefits, paid vacation, personal time, RRSP contribution.

About ICTC

ICTC is a neutral, not-for-profit national center of expertise with the mission of strengthening Canada's digital advantage in the global economy. For over 30 years, we have delivered forward-looking research, practical policy advice, and capacity-building solutions for individuals and businesses. Our goal is to ensure that technology is utilized to drive economic growth and innovation and that Canada's workforce remains competitive on a global scale.

• OUR MISSION IS TO: Strengthen Canadas digital advantage in a global economy
• OUR VISION IS TO: Foster globally competitive Canadian industries and a prosperous society empowered by innovative digital solutions.

ICTC is committed to being an equal opportunity employer. If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.

ICTC respectfully acknowledges that ICTC headquarters is on the ancestral and unceded territory of the Algonquin Anishinaabeg People.