Role Title: Senior Program Manager/Project Manager

Job Location: Toronto, Ontario

At FulfillmentIQ, were disruptors in the supply chain and logistics sector. As an award-winning supply chain tech company, we design and deliver cutting-edge solutions for D2C brands, retailers, and 3PLs. Our teams thrive on solving complex logistics challenges, from developing custom software and advising on tech stack selection to implementing advanced supply chain technology.

If youre passionate about problem-solving, thrive in dynamic environments, and want to make an impact, wed love to have you on board.

Job description

Coordinating with cross-discipline team members, Stakeholder and client cordination to make sure that all parties are on track with project requirements, deadlines, and schedules.

Meeting with project team members to identify and resolve issues.

Submitting project deliverables and ensuring that they adhere to quality standards.

Preparing status reports by gathering, analyzing, and summarizing relevant information.

Establishing effective project communication plans and ensuring their execution.

Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.

Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.

Identifying and developing new opportunities with clients.

Obtaining customer acceptance of project deliverables.

Managing customer satisfaction within the project transition period.

Conducting post-project evaluation and identifying successful and unsuccessful project elements.

WMS and TMS project oversight.

Required Skills

A bachelors degree or master's degree in a related field.

Project Management Professional (PMP) certification is a plus.

Proven experience in project management.

Ability to lead project teams of various sizes and see them through to completion.

Strong understanding of formal project management methodologies.

Experience as a construction project manager, IT project manager, or ERP project manager.

Able to complete projects in a timely manner.

Understanding of WMS and TMS implementation.

Experience overseeing a construction project.

Budget management experience.

Competencies

Business-results orientation. Consistently takes a thorough, organized, and productive approach. Seeks to understand business needs and works to identify and meet end-user needs.

Analytical and problem solving. Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions.

Communications: Excellent oral and written communication skills.

Why Youll Love Working Here

At Fulfillment IQ, we dont just build supply chain solutionswe build careers, friendships, and unforgettable experiences. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Heres what makes working with us a rewarding experience:

Work That Matters
Imagine being part of projects that reshape the supply chain industry and create real-world impact. Your work here wont just meet expectationsitll set new ones.

Career Growth That Matters
Were serious about growth. Whether its training, mentorship, or new challenges, well help you go from good to exceptional.

Flexibility to Thrive
Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively.

We Celebrate You
From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events.

A Collaborative Culture
Work alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued.

Perks youll appreciate

Comprehensive health insurance for you and your family

Generous paid time off, including vacation, holidays, and sick leave

Flexible work schedules

Employee wellness program

Business/client travel, internet, and workstation reimbursements

Sponsored U.S. visa opportunities (based on performance and project needs)

Anniversary rewards (Amazon or Sodexo vouchers)

Employee stock options (ESOP)

Retirement savings plan

Learn More About Us

Website:
fulfillmentiq.com

LinkedIn:
Fulfillment IQ

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YouTube:
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