The Alberta College of Paramedics is a dynamic and diverse organization that regulates the paramedic profession in Alberta. Were looking for a detail-oriented and service-driven professional to join our team as a Registration Coordinator. If youre someone who thrives within a supportive framework, communicates with clarity and confidence, and enjoys helping people navigate complex processes especially in a registration or member services setting wed love to hear from you.

Responsibilities of the role include:

• Provide timely and professional responses to registration-related inquiries via phone, email, member portal, and in-person
• Guide applicants and regulated members through application, registration, and renewal processes
• Interpret and apply College policies and procedures to ensure consistent, accurate guidance
• Maintain complete and accurate records in the registration database (Alinity)
• Liaise with internal and external stakeholders to resolve registration-related issues
• Participate in registration-related projects and department initiatives
• Assist with the coordination of regulatory functions (e.g., renewals, reporting cycles)
• Other tasks as assigned

Still interested? Check out the required competencies and behaviours:

• Strong written and verbal communication skills; able to communicate clearly and professionally
• Excellent organizational skills with keen attention to detail
• Ability to interpret and apply policies and procedural guidelines
• Critical thinker with sound judgment and problem-solving ability
• Comfortable managing multiple priorities in a high-volume environment
• Professionalism, discretion, and confidentiality in handling sensitive information
• Adaptability to shifting priorities and openness to collaboration
• Ability to work independently and as part of a team

These are considered an asset:

• Post-secondary education in business administration or a related discipline
• 25 years of experience in a registration, regulatory, or member services capacity
• Familiarity with Alinity or other registration/member database platforms
• Experience in a regulatory college, association, or professional membership environment
• Proficiency in Microsoft Office 365 (Outlook, Word, Excel, Teams, SharePoint)
• Understanding of Albertas Health Professions Act or similar legislative frameworks

If youre confident at this point that you simply must join our team, please let us know by sending your resume.

We welcome diversity and encourage applications from all qualified individuals.

The Extras!

• Hybrid work environment
• Competitive salary
• Vacation
• Comprehensive extended health benefits
• Group Registered Retirement Savings Plan matching program

Hours of Work: 37.5 hours per week, Monday to Friday

Applicants may undergo a criminal records check.

Open until the end of business day on May 30, 2025.