Reporting to the Clinic Manager, the Receptionist is the main point of patient contact when entering the clinic. Your outstanding people skills will set the stage and tone of the clinic by providing exceptional customer service to our patients, physicians, and general public. Responsibilities of the receptionist include, but are not limited to, managing the telephones, greeting and checking in patients, booking appointments and providing administrative support wherever required.

Duties and Responsibilities

Greet and register all patients upon arrival in a professional and friendly manner

Answer multi-line phones

Schedule and manage patient appointments

Configures EMR appointment scheduler

Provide patients with support and guidance as needed

Completes daily EMR tasks as assigned

Update patient information in the EMR

Maintain a clean and efficiently ran reception and waiting room space

Sorts mail and monitors electronic and manual faxes

Other general administrative duties

Qualifications

Previous medical reception experience

Education in medical office assisting or health care aide is considered an asset.

Criminal Record and Vulnerable Sector check

Ability to multitask and prioritize tasks

Excellent communication and problem solving skills

Experience working with MS office suites

Familiarity with Med Access EMR software preferred

Enthusiastic and thrives in a fast paced and changing environment

Strong attention to detail

We provide competitive compensation, professional development, and a full benefits package:

Medical/Dental/Vision

Maternity Leave

Parental Leave

Paid Holidays

Vacation/Paid Sick Leave

Applicants in consideration will be required to adhere to a criminal record search. We thank you for your interest, however, only qualified applicants will be contacted. Out-of-province/country applications will not be considered.