Our client is seeking a Business Consultant to support the Retail Account Services portfolio within their Process & Change Management group. This team is responsible for driving internal and partner-led change initiatives through effective planning, analysis, and implementation. The role will initially focus on BAU (Business-as-Usual) requests and project support. This is an 3 month contract with a possibility of extension. This role is 1 day a week in the office in downtown Toronto.

Key Responsibilities:

• Collaborate with clients to assess requirements and define project scope.
• Conduct research and data analysis on current business practices and industry standards.
• Partner with project managers to plan resources and timelines.
• Develop and present improvement strategies and assist in solution implementation.
• Provide ongoing support, including reporting, data quality checks, and system integrations.

Must-Have Qualifications:

• 1–2+ years of experience in a business consulting or analyst role.
• Proficiency with Excel (pivot tables, basic formulas such as SUM, AVERAGE).
• Working knowledge of Visio.
• Familiarity with no-code automation tools.
• Exposure to regulatory frameworks in the financial industry.

Nice-to-Have:

• Experience with Change Management.
• Background in financial institutions.
• PMP or Lean Six Sigma certification.

If you are interested & qualified for this opportunity, please send your updated resume in MS Word format to [email protected]