Summary/Objective

As a Site Reliability Engineer, you will be responsible for the design, development, deployment, and further, the management and support of public cloud infrastructure. The candidate should have experience with designing highly available and fault tolerant cloud native enterprise solutions. As well as some background in development, the candidate should also have familiarity with Kubernetes. The role requires someone with experience interfacing with development teams throughout the full development lifecycle to produce reliable and secure production infrastructure and operate in multiple environments in the SDLC.

Essential Functions/ Responsibilities

Required Skills:

• Writing Infrastructure as Code for all cloud infrastructure
• Deployment and ongoing management of Kubernetes clusters
• Designing of tooling for automation of operational workload
• Building and setting up new operational tools
• Interfacing with and supporting development teams to migrate on premises solutions to public cloud
• Troubleshoot and perform root cause analysis of production system
• Monitor applications to ensure system health quality assurance of infrastructure to ensure security, reliability, and scalability Build and maintain RESTful APIs to support integrations

Education & Experience:

• Bachelor's degree in Computer Science or related field
• 2-3 years of SRE/DevOps/Cloud experience
• Scripting framework experience
• Deep understanding of Linux operating systems
• Some Kubernetes experience Development of tooling and automation (Terraform, SaltStack)
• Some AWS experience (Storage, Compute, Networking) Strong troubleshooting skills
• Ability to read existing infrastructure code and make changes

Preferred Qualifications

• Some programming experience (Java, Node.js, Python, etc.)
• Experience with ArgoCD
• Experience with large cloud projects
• CI/CD experience
• AWS Associate Certification
• AWS specific knowledge of EC2, S3, VPC, Classic ELB/ NLB/ALB, Lambda, Cloudwatch, VPC, Transit Gateway
• CloudFlare or equivalent CDN experience

Supervisory Responsibility

This role will not have any supervisory requirements.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

This role requires extended periods of sitting or standing at a computer workstation.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, during normal business hours. This position will also participate in on-call rotation which will be 2 weeks of primary and 2 weeks of secondary. This is offering 24/7 support for the platform during these rotations.Typically, this is 4 out of every 8 weeks.

Travel

Travel requirement is less than 5%, and may vary based on business needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.