Automotive Service Manager

Who are we?

Subaru Muskoka offers a huge selection of new Subaru models and used Subaru Certified Pre-Owned vehicles. We take pride in our outstanding customer service to all sales and service customers.

The Role:

We are seeking an experienced Automotive Service Manager to lead our service department and ensure the highest level of customer satisfaction.

Key Responsibilities:

· Responsible for the day-to-day operations and profitability of the service department

· Supervise the opening and closing of repair orders and review them for accuracy

· Provide exceptional customer service by addressing client inquires and resolving issues promptly

· Ensure that all automotive repairs are performed accurately and in a timely manner

· Collaborate with technicians to ensure quality control and adherence to safety standards

· Stay updated on industry trends, and advancements in automotive technology

Position Requirements:

· Possess technical training from a technical college, ASE (Automotive Service Excellence) Certification preferred

· 5 years of experience in an automotive dealership or repair shop

· Strong mechanical knowledge with a background in automotive repair

· Excellent interpersonal, customer service, and communication skills

· Strong leadership skills with the ability to motivate and develop team members

· Ability to work in a fast-paced environment

· Strong working knowledge with Microsoft Office Suite & experience with PBS

· Valid Driver's License

Job Type:

· Full-Time

Shift and Schedule:

· Monday to Friday

· Alternating Saturdays

Benefits:

· Life & Health Insurance

· Paid time off

· On-site parking

· Employee discounts on Vehicles, Service & Parts

· Collaborative work environment

Ability to commute:

• 365 Ecclestone Drive, Bracebridge ON, P1L 1R1 (reliably commute required)

Work Location:

· In-person

Language:

· English

How to Apply:

If you're interested, please apply by sending your resume to [email protected].

Subaru Muskoka is committed to providing accessible employment practices that are compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please contact us at (705) 645-2241.

We are an equal opportunity employer and welcome applications from all candidates. We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted.