Join Our Mission:

At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes from local brands to large national retailers. By operating as an extension of our customer's team, we deliver best-in-class services every step of the way.

We're building North Americas largest electric vehicle fleet to help bring sustainability to an industry notorious for its heavy impact on the environment. We are in high growth mode and building for the future, which is where you come in!

The Opportunity:

GoBolt is seeking a dynamic and experienced Learning Manager to play a crucial role in the success of our warehouse operations. As the Learning Manager, you will be responsible for developing, implementing, and managing comprehensive training programs focused on Standard Operating Procedures (SOPs) and essential warehouse procedures. You will ensure all warehouse staff possess the knowledge and skills necessary to operate safely, efficiently, and in compliance with company standards. This is an exciting opportunity to make a significant impact on our team's performance and contribute to a positive and productive work environment.

Responsibilities:

• Training Needs Analysis: Collaborate with warehouse leadership and subject matter experts to identify training needs and skill gaps related to SOPs, safety protocols, equipment operation, inventory management, and other warehouse procedures.
• Curriculum Development: Design, develop, and maintain engaging and effective training materials, including presentations, manuals, videos, e-learning modules, and on-the-job training guides. Ensure content is accurate, up-to-date, and aligned with company policies and regulatory requirements.
• Training Delivery: Facilitate and deliver a variety of training sessions, including onboarding for new hires, refresher courses, and specialized training on new procedures or equipment. Utilize a blended learning approach to maximize knowledge retention and practical application.
• Training Coordination and Scheduling: Manage the logistics of training sessions, including scheduling, booking venues or resources, and communicating training schedules to relevant personnel.
• Learning Management System (LMS) Administration: Oversee the implementation and ongoing administration of the company's LMS, ensuring training records are accurately maintained, and employees can easily access relevant learning resources.
• Performance Monitoring and Evaluation: Develop and implement methods to assess the effectiveness of training programs, including knowledge checks, practical assessments, and feedback mechanisms. Analyze training data to identify areas for improvement and make recommendations for program enhancements.
• SOP Documentation: Collaborate with relevant departments to ensure SOP documentation is clear, concise, and readily accessible to warehouse staff. May contribute to the development and review of SOPs from a training perspective.
• Stakeholder Collaboration: Build strong relationships with warehouse managers, supervisors, and other stakeholders to understand their operational needs and ensure training programs meet those needs effectively.
• Compliance and Safety: Ensure all training programs emphasize safety protocols and compliance with relevant regulations. Stay up-to-date on industry best practices and regulatory changes related to warehouse operations.
• Continuous Improvement: Proactively seek opportunities to improve training processes, content, and delivery methods to enhance the learning experience and drive better performance outcomes.

Qualifications:

• Bachelor's degree in Education, Human Resources, Business Administration, or a related field. Equivalent experience may be considered.
• Proven experience (typically 3+ years) in developing and delivering training programs, preferably within a warehouse, logistics, manufacturing, or similar environment.
• Strong understanding of warehouse operations, including SOPs, safety regulations, and best practices.
• Excellent facilitation and presentation skills with the ability to engage and motivate learners.
• Experience with instructional design methodologies and adult learning principles.
• Proficiency in creating training materials using various authoring tools and learning technologies.
• Familiarity with Learning Management Systems (LMS) and their administration.
• Strong organizational, time management, and project management skills.
• Excellent communication, interpersonal, and collaboration skills.
• Ability to analyze data and generate reports on training effectiveness.
• A proactive and results-oriented approach with a commitment to continuous improvement.

Nice-to-Have Skills:

• Certification in training and development (e.g., CPLP).
• Experience implementing and managing an LMS.
• Knowledge of specific warehouse management systems (WMS).
• Experience with train-the-trainer programs.

Why Join Us?

We are innovative, goal-oriented, and are always on the search for energetic and passionate people who are eager to learn and would like to have a rare opportunity to grow within one of Canada's fastest-growing companies.

GoBolt is an equal-opportunity employer that recognizes the value and importance of a diverse workforce. GoBolt is committed to providing assistance during all phases of the employment cycle, including recruiting through to the end of the employment relationship. If you require accommodation because of injury, illness, or disability during any portion of GoBolts recruiting process, please let us know by contacting your recruiter's point of contact, and we will do everything we can to accommodate you.