Company Overview:

OIC Foods (Ontario Impex of Canada Inc.) is a Canadian owned vegetarian ethnic foods solution company based in Mississauga, Ontario. OIC Foods main business activities include ethnic food distribution, manufacturing, co-packing, importing and exporting. OIC Foods is working with some of the most reputed and biggest retail partners in Canada like Walmart, Sobeys, Loblaws, Costco, Save on Foods, Metro, Food Basics and Circle K to name a few.

The Role:

Reporting to the QA Manager, the FSQA Coordinator will be responsible for the day-to-day QA functions and interact cross-functionally with other departments to assess needs, introduce new processes and maintain documentation.

Responsibilities:

• Maintain and update QMS and HACCP documentations and programs. Initiate and take appropriate action to ensure the integrity of the SQF code when necessary;
• Develop, implement, and monitor internal auditing programs to achieve quality objective and regulatory requirements;
• Ensure daily Quality & Food Safety operations. Conduct daily GMP audits and follow up; execute traceability exercises; and update SOPs. Verify documentation of day-to-day operations is complete and compliant;
• Manage the tasks of multiple QA technicians and housekeeping staff by creating work assignments and provide training and skills development where necessary;
• Perform appropriate risk assessments to ensure suppliers can meet quality assurance, food safety and regulatory requirements;
• Manage supplier compliance documents ensuring they are current; simultaneously update customers documentation platforms;
• Participate in the development, review, and approval of product labels;
• Develop product specifications in conformance with US and Canadian Grade standards and customer requirements;
• Review and approve COAs;
• Document, investigate, and respond to customer complaints, following up with suppliers on RCA and CAPAs;
• Analyze and trend customer complaints using statistical charts;
• Support the QA Manager on certification audit (SQF), customer audits, and internal audits. Ensure the facility is audit ready all the time;
• Any other Duties as assigned by the QA Manager.

Qualifications & Experience:

• University education in food science or other applicable degree;
• 3+ years related work experience in a food industry environment in a quality Coordinator role;
• Solid knowledge of understanding GFSI requirements (SQF);
• Strong interpersonal and communication skills;
• HACCP Certification required and SQF certification is preferred;
• Demonstrates high attention to detail;
• Ability to identify, formalize, and problem solve business needs;
• Excellent communication and interpersonal skills;
• Must be team oriented and an independent self-starter;
• Ability to maintain strict confidentiality.

The above is not an exhaustive list of duties and the incumbent will be expected to perform different tasks as necessitated by their changing role within the organization and the overall business objectives of the organization.

OIC Foods is an equal opportunity employer. OIC Foods welcomes and encourages applications from people with disabilities as well as those from diverse backgrounds. Accommodations are available on request for candidates taking part in all aspects of the selection process.