Account Manager- Produce/ Refrigerated
Location: Toronto, ON
Industry: Logistics / Transportation
Reports to: Solutions Manager
Salary: 55k-65k annually
About the Company
Our client is a leading North American third-party logistics provider offering integrated, intelligent supply chain solutions. Their mission is to deliver seamless transportation experiences through exceptional communication, service excellence, and dependable logistics management.
The company promotes a workplace culture centered around honesty, integrity, respect, and connection. Employees enjoy a vibrant atmosphere with regular team events such as sports leagues, social outings, and team-building activities.
About the Role
We're seeking a driven and customer-focused Account Manager who thrives in a fast-paced environment and enjoys tackling complex logistics challenges. As the key liaison for assigned clients, you'll play an essential role in managing their transportation needs from end to end.
Responsibilities
As an Account Manager, you'll work closely with internal teams and external partners to ensure smooth operations across your customer portfolio. This role is ideal for someone who is proactive, organized, and committed to customer success.
Your key responsibilities include:

• Quoting & Pricing: Deliver accurate, market-competitive shipment pricing tailored to customer needs.
• Shipment Monitoring: Track and manage shipments while ensuring timely updates and proactive communication.
• Carrier Coordination: Assign and manage shipments with third-party carriers, maintaining accuracy and service standards.
• Customer Service: Serve as the main point of contact—address inquiries, resolve issues, and nurture long-term relationships.
• Problem Solving: Handle real-time issues in a fast-moving logistics environment with confidence and agility.
• Data Accuracy: Use technology tools to ensure high data accuracy and operational efficiency.
• Team Collaboration: Foster positive relationships with customers and team members through clear communication and shared goals.

Qualifications You bring:

• 3+ years of experience in logistics/ transportation- preferably in produce or reefer shipments.
• Strong attention to detail with a knack for spotting issues early.
• Excellent time management skills in a high-volume, time-sensitive setting.
• Confident verbal and written communication abilities.
• A customer-first mindset and dedication to service excellence.
• A proactive, team-oriented approach.
• The ability to work independently and stay self-motivated.
• Comfort with Microsoft Office tools (Excel, Outlook, Word)

What's in It for You

• Full-time, permanent opportunity in a modern, collaborative office environment in Toronto.
• Competitive base salary plus monthly performance-based bonuses.
• Comprehensive benefits package.
• Company-provided laptop and smartphone (with a paid plan).
• Career growth potential with promotion opportunities in as little as 9–12 months.
• Access to mentorship, professional development, and learning resources.
• A fun, inclusive, and supportive workplace culture with frequent team events and appreciation perks.

Diversity & Inclusion
Our client is committed to creating a diverse and inclusive workplace. They welcome applicants from all backgrounds and are dedicated to providing accommodations throughout the recruitment process upon request.
Ready to take the next step in your logistics career? Apply today and be part of a team that values speed, service, and celebration.
#INDR1
About TAPP Workforce Solutions Inc.
At TAPP, we believe in more than just filling jobs—we connect great talent with great opportunities. As a talent acquisition company, we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. But our commitment doesn't stop there.
We act as a talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals. Whether you're actively looking or simply exploring your next move, we're here to support your journey every step of the way.
Your success is our priority. Let's find your next opportunity together.
Get in touch with us!
[email protected]
+1786 -724-1754