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Visa is seeking a candidate to join our Fintech Partnerships team as a Senior Manager, Fintech Partnerships. The Senior Manager role will report to the Head of Fintech for Visa Canada and will be responsible for executing strategies and initiatives to help grow Visa's Fintech partner business with select high-revenue partners. Specific responsibilities will include deepening our partnership through project & account management, business development and the direct sales of Visa products and value-added services. The position will also work closely with various internal and external stakeholders to ensure appropriate communication flows and sustained business relationships

Visa is looking for an individual with a “roll up your sleeves” mindset with a proven record of success in building, supporting and growing client account relationships in fast-paced environments with demanding timelines. The ideal candidate possesses excellent communication and problem-solving skills and excels at building and nurturing trusted client relationships. The candidate is thoughtful, curious, and analytical with a desire to make an impact and contribute to the growth of the Canadian Fintech sector.

We work in an agile environment, so the successful candidate must be assertive and proactive to ensure we achieve our goals. Organizational savvy and interpersonal skills are critical, as we interface with all areas of Visa including specialized product groups, sales, legal, pricing, client consulting, marketing, finance and corporate communications to achieve objectives. The candidate must be adaptable with the ability to pivot as new information comes to light.

Responsibilities:

• Actively manage strategic Fintech clients to achieve and exceed transaction and revenue targets
• Establish a trusted working relationship with assigned portfolio of clients to ensure we have the necessary understanding of the client's strategy and work across internal Visa and Fintech stakeholders to support and accelerate growth.
• Provide comprehensive, insightful review of the client's program performance, identifying opportunities for business growth and optimization.
• Identify and manage underperforming program revenue impact and resolution. Manage client service inquiries, requests and issues, coordinating and ensuring timely and effective resolution by working with various internal stakeholders.
• Deliver on client and portfolio growth targets to drive individual sales targets including transaction volume, revenue and increased Visa share of client:
• Identify and cultivate new opportunities for sales growth with Fintech clients in Canada
• Manage a sales pipeline across the assigned client portfolio including up-sell and cross-sell of Visa's products and value-added services.
• Lead and support clients through the sales cycle from opportunity identification, contracting, solutioning, and program launch, ramp, and optimization.
• Champion your partners with internal and external stakeholder
• Be a payments leader - recommend, develop, and implement new and creative approaches to growing the business. Stay informed about industry trends, competitive landscape, and emerging technologies relevant to Visa.
• Identify and raise product feature enhancements.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor's Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 5+ years of sales or account management experience in the payments, money movement or financial services industry is preferred, along with experience working in or with banking institutions.
• Proven track record for managing and growing client relationships.
• Deep knowledge of Canada payment industry and fintech trends.
• Experience in structuring deals including various financial structures and negotiation approaches.
• Detail-oriented with strong organizational and time management skills.
• Entrepreneurial attitude with a bias toward action and track record for identifying 'white space' opportunities.
• Understanding of early-stage corporate structures including financing stages.
• Strong interpersonal and communication skills (both verbal and written) with executive presence and ability to interface with senior client executives.
• Possess a high level of professionalism and leadership skills to build business relationships, trust and respect with client, partners, suppliers, and internal stakeholders.
• Ability to explain complex business and technical concepts to a broad audience in an approachable way to influence and drive adoption.
• Strong team player, self-motivated and the ability to work independently at coordinating across functional activities, obtain buy-in and elevate issues at critical junctures appropriately.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Experience with CRM software and other account management tools.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.