Administrator, BC Unclaimed

Full-Time Permanent

Hybrid Eligible

About Us

BC Unclaimed is a non-profit organization that stores unclaimed money in British Columbia. Unclaimed money gets left behind in courts, insurance payments, credit union accounts, and other types of accounts. We help reunite people with this unclaimed money.

We also support charities throughout British Columbia by donating unclaimed funds to the Vancouver Foundation and partnering with them for our recruitment needs.

For a view into our world, please visit: https://www.bcunclaimed.ca/.

Purpose of the Job

The Administrator provides administrative support to the management team and a high level of service to individuals looking for unclaimed property and to holders wishing to submit property to the Society.

Administrators assess and recommend claims for approvals, and work with the BC Unclaimed database to produce comprehensive, accurate, and timely information for the public. The administrator(s) provide information to the public regarding claiming and submitting unclaimed funds and actively search for the rightful owners of unclaimed funds.

Key Accountabilities

• Receives, examines, and enters data from claimants and holders into PIMS database
• Initiates owner searches through a variety of databases, tracks and follows up on results
• Provides advice to claimants regarding procedures for claiming or submitting property
• Responds to general inquiries regarding unclaimed property
• Prepares files, reviews, summarizes, and makes recommendations on Public Guardian and Trustee estate and Court files
• Prepares error-free board packages for quarterly Board of Directors meetings
• Provides administrative support to the Executive Director, Manager, and Finance Director.

Qualifications and Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.

Required Experience:

• Post-secondary education
• Wills/estates paralegal or legal assistant experience an asset
  
• 3-5 years of relevant administrative experience
  
• Not-for-profit experience is an asset
  

Skills and Attributes

• Excellent written and oral communication skills
• Strong computer and database management skills
• Superb knowledge of Word, Excel, Office, Teams, Adobe
• Multi-tasking skills and a high level of organizational abilitity
• Proactive attention to detail
• Works well under limited supervision and as a team member
• Must respect a high level of confidentiality
• Can implement and maintain a well-organized filing and retrieval system
• Ensure that all materials/tasks are handled in a time-sensitive and organized manner
• Familiarity with regulations relating to Unclaimed Property such as the:
  • Financial Institutions Act and the Real Estate Services Act
• Strong computer and database management skills
• Creative, innovative ability to change/adjust quickly
  
• Ability to work under pressure and within a limited timeframe due to high volumes
  
• Flexible and ethical
  
• Commitment to ongoing learning
  

Duties & Tasks

The BC Unclaimed Property Society is committed to continuous improvement; in your role, you will be part of a progressive and innovative not-for-profit that values excellent public service. This is a flexible, hybrid position requiring a minimum of one day per week in the office and additional days as needed for operational or team-building purposes.

Internal Relationships:

The Administrator works closely on a daily basis with the Management team, coordinator, and other Administrators. The Administrator also assists with the database improvement projects.

Reports to: Manager

Direct Reports: none

External Relationships:

Works with applicants/claimants, holders of unclaimed property, and the general public on the phone, online, and through other correspondence.

Salary

$58,000 annually plus a pension plan and a generous and comprehensive benefits package.

How to Apply

If this sounds like you, we welcome your online application including a brief cover letter and a resume in one document by June 3, 2025.