Indigenous Wellness Connector, Hubs
Direct Service - (OPSEU)
Full-Time, Contract (End date: March 31, 2028)
London, Ontario (London Zone)
At this time, we are hiring 3, Full-Time, Contract positions
- Application Deadline: May 20, 2025 -

The London HART Hub is a low barrier recovery-oriented space that aims to support individuals experiencing homelessness with mental health and addiction needs to improve their health and wellbeing. HART Hubs will support its clients through access to high quality evidence informed care that is respectful, trauma-informed, culturally appropriate and compassionate in nature. It connects individuals with a continuum of care tailored to their needs by providing access to transitional supportive housing spaces where individuals can access safety, basic needs, health care and other mental health and addiction services under one location.
The Indigenous Wellness Connector plays a critical role within the HART Hub, working alongside Indigenous and First Nation Communities to help clients connect through complex systems related to homelessness, addiction, mental health and health. The Connector ensures that clients have access to culturally safe services, bridging traditional healing with colonial healthcare and housing supports.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
  • Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
  • Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated)
  • For internal applicants, grid level placement will occur as per the Collective Agreement
• When you'll work - 70 hours over a two-week period; includes Days/Afternoons/Evenings/Nights including weekends
• What your benefits will be - 9% in lieu of benefits
• Your pension plan – Immediately eligible for optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP)

HOW YOU WILL BE MAKING A DIFFERENCE:

• Be the primary point of contact for Indigenous clients within the HART Hub, helping them connect to traditional healing, housing, addiction recovery and health care.
• Support clients in accessing housing, addiction and mental health supports, and culturally meaningful resources in collaboration with community partners.
• Advocate for clients' needs across service providers, ensuring culturally safe care, and supporting connections to traditional healing practices as desired.
• Utilize the HART Hub model to ensure comprehensive Indigenous case management and service delivery, coordinating multiple services that address homelessness, addiction and mental health needs.
• Work closely with HART Hub team members, including addictions workers, mental health counsellors and housing specialists, to create individualized service plans that reflect the unique needs of Indigenous clients.
• Work with Elders, Knowledge Keepers and community organizations and help clients strengthen connection to their Indigenous community and cultural resources.
• Make connections and build trusting relationships, while supporting clients in issues related to maintaining their health and housing.
• Work collaboratively with other Indigenous care providers across the continuum to facilitate access and the coordination of care
• Work collaboratively with all Indigenous health care providers and organizations in the region to ensure continuity of care and improve transitions from hospital to community care supports
• Collaborate with other formal and informal leaders in Indigenous health to address systemic racism within the health care system and provide input and advice on Indigenous care issues
• Provide intake, screening, assessment and treatment planning
• Support clients and their families on their journey toward increased wholistic wellness
• Ensure clients basic needs are being met (e.g., provision of food, showers, hygiene and a place to rest)
• Assist with the development of care plans, connect into local services, and engage in proactive crisis intervention
• Ensure client record is updated as per organization standards, discipline-specific guidelines and standards and PHIPA legislation, and handled in accordance with applicable privacy laws and organization policy.
• Provide support for additional HUB sites as required.

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• Diploma or degree in Social Work, Indigenous Studies or Addictions & Mental Health or equivalent (Primary proof of credentials will be required during the hiring process, i.e. an original degree/diploma/certificate or official transcript; for ongoing education, an unofficial transcript will be accepted)
• Valid driver's licence and access to a vehicle with adequate insurance to carry out job duties/transport clients
• Ability to attend work regularly

We prefer the following qualifications:

• 2 year's experience supporting Indigenous people facing addictions, housing and/or mental health needs
• Experience with case management, and advocating for marginalized populations.
• Understanding Indigenous cultural practices, treatment and recovery, and trauma informed care.
• Understanding systemic barriers and challenges experienced by Indigenous clients and their families
• First Aid & CPR, ASIST, and CPI certifications
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – May 20, 2025:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected]

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