Status: Temporary, Full-Time
Term: May 2025 – December 2027
Work Location: Hybrid, Vancouver B.C. (a minimum of 2 days in office)

Who we are

The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.

As western Canada's largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect of the communities we serve and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.

BCCNM's commitment to Indigenous Specific Anti-Racism

BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same.

What we offer you

We promise to provide you with rewarding work that challenges you. You will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team, you can expect to be working in a collaborative, team-based environment, and treated in a respectful and professional manner.

The expected starting base salary for this position is $77,944 - $81,416 annually, depending on a variety of factors including qualifications and experience. Once hired, you will progress through a wider salary range over time as you continue to develop job knowledge, skills and competencies for the role.

In addition to base salary, the college offers a generous vacation and extended benefits package. As an employee, you receive 100% employer-paid health and dental benefits. And we contribute to B.C.'s Municipal Pension Plan to help you secure your retirement income, after 1 year of employment. Throughout your career with us, you will engage in a variety of learning and development. We will support your professional development and cover your professional membership costs. To support you in work and life, we provide an employee assistance program and fitness allowance perk. Working with us allows you to enjoy flexible hybrid work. This position is located in Vancouver, but you'll be able to work remotely up to 3 days a week. Our office is closed for the 11 statutory holidays in B.C. as well as Easter Monday and Boxing Day.

What you'll be doing

The Communications team provides organization-wide communication services to build and maintain BCCNM's brand and reputation with its diverse audiences and partners. The CCE works closely with the Director, Communications and other team members to support the implementation of communication programs aligned with BCCNM's strategic objectives. The CCE also responds to requests for communications support from staff and leaders across the organization.

Externally, the CCE may liaise with registrants, media, government, and other partners in support of BCCNM strategies and messaging.

Key responsibilities include:

• In consultation with communication colleagues and internal clients, contributes to the development, implementation, and evaluation of communications strategies and projects in support of BCCNM priorities.
  
• Under the direction of the Senior Communications Strategist, supports BCCNM's media relations and issues management activities:
  • Handles routine media inquiries
  • Works with internal subject matter experts to provide accurate and appropriate responses as required
  • Assists with key message development and maintains database of established key messages, including FAQs
  • Works with internal leaders and legal counsel to respond to FOI requests and/or concerns from registrants or the public
  • Manages BCCNM's media monitoring service, generating the daily media scan, managing search terms, curating relevant content, and identifying any trends or emerging issues for escalation to the Communications & Media Relations Strategist and/or Director, Communications, to determine whether action is required.

• In consultation with communications team members, manages BCCNM's registrant communications program:
  • Writes, produces, and distributes monthly registrant newsletters and ad hoc mailings
  • Undertakes monthly and long-range content planning
  • Monitors analytics and supports audience research to increase readership and engagement
  • Supports organizational work to identify and implement new email marketing/CRM integrated platform
    
• Provides communications advice and services in support of BCCNM's governance function:
  • Leads the planning, design, and production of the Annual Report
  • Creates content and prepares leaders for the Annual General Meeting
  • Produces quarterly newsletter for committee members
    
• Assists with the development and revision of a range of communications content for dissemination across internal and external channels. Examples include writing and/or editing Intranet postings, website announcements, and newsletter content; responding to external emails; creating summaries of emerging issues and key messaging documents; supporting annual licensee registration renewal and preparing presentations.
  
• In collaboration with the Digital Engagement Strategist, supports BCCNM's consultation and engagement activities:
  • Serves as administrator for BCCNM's survey platform and manages permissions for user accounts
  • Supports clients to plan and execute internal and external surveys of varying complexity, including providing advice on timing, question structure, use of plain language, and survey length
  • Manages consultation calendar, working with internal clients to ensure survey activities align with broader organizational priorities and avoid over-surveying of internal or external audiences.
  • Works with team to aggregate and analyze longitudinal survey data, including demographic trends
• Demonstrates a commitment to ongoing learning related to Indigenous cultural safety and humility and supporting organizational actions towards addressing indigenous-specific racism in BC's health care system.

Your education & skills

• Undergraduate degree or diploma in communications or similar field, combined with one to three years related experience, preferably in a regulatory, healthcare, or public service environment.
• Detail-oriented, with demonstrated research, editing and proofreading skills.
• Strong organizational skills, with ability to meet deadlines and respond nimbly to changing priorities.
• Demonstrated communication skills; able to identify and meet client needs by active listening, asking the right questions, and validating after acting.
• Highly developed interpersonal skills; ability to communicate effectively across all levels of the organization, and with external partners.
• Demonstrated self-starter and critical thinker with excellent analytical and problem-solving skills.
• Ability to handle sensitive or confidential information with discretion and diplomacy.
• Familiarity with email marketing/campaign software to distribute and track electronic communications.
• Familiarity with content management software and other organizational communication technology.
• Strong working knowledge of Microsoft Office 365 products, including Word, PowerPoint, Excel, and SharePoint.
• Experience with Adobe Creative Suite and basic HTML is an asset.
• Knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, including social, economic, political, and historical realities impacting Indigenous communities and knowledge of Indigenous-specific anti-racism and accompanying reports (e.g., The Truth & Reconciliation Commission's 94 Calls to Action (2015), the In Plain Sight Report (2020), and Reclaiming Power and Place's Calls for Justice (2019)) is an asset.
• Demonstrated understanding of equity, diversity, inclusion, and cultural humility as they apply to health care is an asset.

How to Apply

If you are interested in this position, please apply online by 5pm on May 23, 2025. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at the BC College of Nurses & Midwives, please visit our website at Careers at BCCNM.

Collection Notice

To apply to a job posting, you need to create an online account with BCCNM. To create an online account as well apply for a job posting, you'll be asked to provide personal information.

The BC College of Nurses and Midwives (BCCNM) collects your personal information for the purposes of creating your online account as well as for recruiting, evaluating, and selecting employees. The legal authority for collecting this information is under section 26 British Columbia's Freedom of Information and Protection of Privacy Act. If you have any questions about the Collection Notice, please contact [email protected].

Please note: BCCNM no longer requires staff, contractors, board and committee members, and volunteers to provide an attestation of vaccination related to the Covid-19 pandemic.

In the event of a Public Health Order being issued, the College is committed to full compliance with all directives and guidelines set forth by the Provincial Health Officer (PHO) to ensure the safety and well-being of our employees and the community partners we work with, consistent with the duty of the College to serve and protect the public.