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At Travel Alberta, we are redefining what it means to be a tourism and economic development leader in North America. As the provincial destination management organization, we've embraced an ambitious goal: doubling Alberta's tourism sector to $25 billion in annual visitor spending by 2035. This bold vision reflects our commitment to transforming Alberta into a premier destination for both visitors and investors, driving sustainable economic growth while creating unforgettable itineraries and experiences that showcase our breathtaking landscapes, vibrant cities, and rich cultural heritage.

Our Specialist, Grants & Investment Programs, supports the successful delivery and monitoring of Travel Alberta's grant and investment programs. Our Specialist will work with internal and external stakeholders to lead grant administration and support program management. Key responsibilities include working across the organization to support grant intake, ensuring ongoing data integrity, and providing analysis and reporting.

Our Specialist, Grants & Investment Programs, must demonstrate a high level of competency in balancing both internal and external engagement. As a company ambassador, this individual must consistently uphold the highest level of professionalism, discretion, and integrity in all communications and interactions.

Travel Alberta supports industry through our strategic partnership, air access and tourism investment programs. Travel Alberta's investments into industry yield important and significant returns including job creation, stimulating private sector investment, and advancing community economic development across the province.

Strategic Accountabilities:

Grant and Investment Program Operations 70%

Communication and Stakeholder Relations 20%

Team Support 10%

Responsibilities:

Grant & Investment Operations:

• Work with tourism operators and internal teams to support grant administrative, operational and reporting requirements.

• Support with the updating of grant guidelines, process documentation, reporting forms, and agreement templates for the grant program.

• Ensure team members are aware of grant-related program dates and deadlines.

• Supports the management and monitoring of the grant program budget.

• Support the Destination Development team in ensuring grant applicants meet initial eligibility requirements.

• Gather and centralize grant documentation and performance results from recipients, input data into database, and generate reports for management upon request.

• Develop a variety of documents to support the assessment of grant application conducted the grant evaluation team.

• Develop and review quantitative data and provide analysis on trends and overall performance of Travel Alberta's grant program.

• Manage Travel Alberta's Tourism Investment Program SharePoint site.

• Support financial reconciliation of grants and adhere to internal policies, processes and procedures.

• Seek opportunities to evolve the grant program based on best practices from other jurisdictions and make recommendations to improve efficiencies.

• Monitor and report on the success of Travel Alberta's grant programs, including the Tourism Investment Program, strategic partnerships and aviation agreements and you will identify trends and opportunities for program improvement.

• Supports the process of making updates to the grant management tool.
  Communication and Stakeholder Relations:

• Manage Travel Alberta's Tourism Investment Program email inbox.

• Support incoming inquiries on the investment program and provide timely responses.

• Engage with other business units to update grant related communications for corporate reporting purposes, including requests for information by our shareholder.

• Support stakeholders in meeting financial and performance reporting requirements.

• Ensure stakeholders are aware of the upcoming deadlines.

• Work with internal stakeholders to ensure Travel Alberta's grant program results are effectively communicated.

• Engage with external stakeholders to solve grant administration challenges.
  Team Support:

• Go-to resource for the destination development team, staying up to date, and supporting the team with adhering to internal policies, processes and procedures.

• Assists the team with facilitation of commercial investment related team meetings.

• Provides back-up administrative support to other team members, as needed.

Education & Experience:

• Bachelor's degree in commerce or business administration.

• A minimum of three years' experience in a grant administration role.

• Combination of experience and education may be considered.

• Knowledge and experience of government processes and procedures.

• Ability to use technology and financial management systems, and other tools designed to record and capture financial and reporting data.

• High level of expertise in using Microsoft tools.

• Highly skilled in quantitative and qualitative analysis techniques.

• Energetic and thrive in fast-paced, frequently changing environment.

• Highly organized and able to manage multiple priorities.

• Ability to communicate in a clear and concise manner using both verbal and written communications.

• Demonstrated an ability to think critically, address complex issues and are solution oriented.

• Ability to respond to sensitive situations involving diverse stakeholders.

*We kindly thank you agency partner, we will NOT require support to fill this role. We kindly request no phone calls nor emails*

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