Symend s looking for a Senior Business Development Representative to join our team in this Canada based remote role.
Company Overview

Symend is transforming the debt recovery industry by treating individuals with empathy and dignity at the time when they need it most. Combining behavioral science with advanced AI, data, and analytics capabilities, Symend's customer engagement platform enables service providers and financial institutions to develop positive, individualized treatment programs for their at-risk customers. By approaching past-due customers with both evidence-based insight and compassion, Symend's clients experience higher cure rates and reduced costs while building long-term relationships with customers and lifelong value for their companies and brands. Symend: The science of engagement.™

Job purpose

As a Business Development Rep, you will be a key member of Symend's go-to-market (GTM) team, focused on researching, profiling and contacting potential customers and leads across a variety of industries. This is a fantastic opportunity for someone looking to begin their career in B2B software Sales or Marketing, who has a passion for selling and communicating with customers and prospects.

Duties and responsibilities:

Responsibilities include but are not limited to:

• Your primary objective is to set up introductory meetings via inbound and outbound prospecting with companies:
  • Account Research - Account Info, Contact Info, etc...
  • Prospecting and qualifying leads through outreaches (email, LinkedIn, cold-calls)
  • Being the first point of contact to educate leads on our offering and differentiator to help generate interest
  • Anticipating needs and concerns of potential clients and maintaining a knowledge of problems and issues that they are facing in their work
  • Scheduling meetings and follow-ups for our Account Executives and the prospective clients
• Reporting on business development activities in our platforms
• Representing Symend at trade shows and events
• Other sales and business development type activities as assigned

Qualifications, Abilities, and Skills Required:

Education:

• Degree or diploma in any field

Experience:

• 1-3 years' experience as a BDR/SDR, Inside Sales Rep or SMB/Commercial AE
• Previous experience in customer-facing roles in retail or other consumer industries such as banking, fitness centres or healthcare

Skills and Qualifications:

• Strong and professional communication skills -- written, verbal, presentation
• Experience articulating value propositions via phone and email
• Coachable
• Relentless
• Can think on your feet
• Comfortable in a fast-paced environment, within a KPI and goal-oriented team
• Interest in a career in sales or marketing

Key Competencies and Skills:

• Ownership: Highly motivated, passionate and able to keep a positive attitude
• Resilience: Able to identify and qualify sales opportunities
• Curiosity: Capable of understanding customer pain points, requirements and correlating potential business value that can be provided by Symend
• Collaboration: Ability to collaborate with a distributed sales team

Working conditions:

• Open office environment (unless working from home)
• Cross border travel to tradeshows and events will be required
• May be requested to work overtime and weekends for special program events or critical delivery dates

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