Pricing Administrator/CSR

Burlington, ON

$45,000-$50,000/yr

ABOUT US

STRIVE is a specialist recruitment firm offering proactive recruitment solutions in Accounting & Finance, Corporate Administration, and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs

THE ROLE

Our client is seeking a Pricing Administrator for a customer service role to join their team in Burlington, ON. In this role, you will be responsible for maintaining and communicating the pricing information to customers. You will be organizing and maintaining supplies pricing updates.

This is the perfect opportunity for you if you have strong communication skills, a customer-first mindset, and a passion for problem-solving! Apply now to make a difference in this dynamic, fast-paced role.

ADVANTAGES

• Salary: $45k - $50 based on experience
• Start date: End of May
• Day shift- 9 am to 5 pm
• Business Casual, located in Burlington
• Great benefits- EAP program, company pension, vision, wellness program
• Company events
• Tuition reimbursement

RESPONSIBILITIES

• Primarily responding to client emails - 80% of the role
• 20 % over the phone, and greeting people who are coming into the store
• VERY fast paced environment
• Some pricing is not in the system, you need to source the information online
• Call vendors for pricing and stock availability
• Quote clients via email
• All CSRs have a dedicated client list of about 100-150

REQUIREMENTS

• Sense of urgency
• Need to be able to think outside of the box
• Is friendly but knows when to end a conversation
• Needs to be able to multitask and pivot when required
• Good computer skills- create and use advance excel formulas
• Problem-solving skills
• 2 years of customer service experience

#INDSTRIVEON

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