People Finders Personnel -
5 Jobs
Brampton, ON
Posted 29 days ago
Expires Soon!
Job Details:
Full-time
Contract
Entry Level
Customer Service Representative Location: Brampton ON Employment Type: Contract 12-18 Months
About the RoleWe are looking for a Customer Service Representative with proven inbound and outbound call center experience who thrives in a fast-paced, team-oriented environment and is committed to delivering exceptional service to corporate and government clients.
This is not a retail position — we're seeking candidates who have worked in structured call center environments handling phone-based customer interactions. In this role, you'll support wireless device fulfillment, assist with technical issues, and build strong relationships with both internal teams and external customers.
Why Join Us?• Be part of a fast-paced, customer-focused environment• Receive hands-on training with wireless and mobile technologies• Join a collaborative, supportive team culture• Advance your career with long-term growth opportunities
Key Responsibilities• Deliver exceptional customer service through timely, professional communication• Accurately process wireless device orders and support same-day shipping when required• Troubleshoot customer issues and coordinate resolutions with relevant teams• Assist in on-site device deployments and provide technical support (training provided)• Collaborate with internal teams to support seamless service delivery and fulfillment• Maintain accurate records and complete administrative duties such as order audits, scheduling, and documentation• Support conflict resolution while maintaining a customer-first mindset• Adapt to evolving priorities in a performance-driven environment• Learn and support MDM (Mobile Device Management) systems and data transfer solutions• Understand wireless product offerings to better assist customers• Perform additional related duties as assigned in the Fulfillment group
Qualifications & ExperienceRequired:• High school diploma or equivalent• 3+ years of customer service experience• Excellent communication, listening, and conflict-resolution skills• Proficient with Windows, internet tools, and mobile devices• Strong multitasking and time management skills• Detail-oriented, dependable, and punctual• Must be fluent in French (both written and verbal)
Preferred:• Experience in telecommunications or technical customer support• Bilingual French mandatory • Post-secondary education• Familiarity with MDM (Mobile Device Management) systems• Experience with multi-line phone systems (to be confirmed)• Knowledge of internal systems (to be confirmed with hiring leader)
Work Schedule & Compensation• Shifts: 8:00 AM – 4:00 PM or 11:30 AM – 7:00 PM (TBD)• Location: On-site in Brampton ON• Salary: $36,000 – $49,000 annually (based on experience)• Benefits: Comprehensive benefits package• Start Date: Targeting hires before month-end
If you're ready to make a difference and grow your career in customer service, apply today!
About the RoleWe are looking for a Customer Service Representative with proven inbound and outbound call center experience who thrives in a fast-paced, team-oriented environment and is committed to delivering exceptional service to corporate and government clients.
This is not a retail position — we're seeking candidates who have worked in structured call center environments handling phone-based customer interactions. In this role, you'll support wireless device fulfillment, assist with technical issues, and build strong relationships with both internal teams and external customers.
Please Note: Fluency in French (both written and verbal) is mandatory for this position.
Why Join Us?• Be part of a fast-paced, customer-focused environment• Receive hands-on training with wireless and mobile technologies• Join a collaborative, supportive team culture• Advance your career with long-term growth opportunities
Key Responsibilities• Deliver exceptional customer service through timely, professional communication• Accurately process wireless device orders and support same-day shipping when required• Troubleshoot customer issues and coordinate resolutions with relevant teams• Assist in on-site device deployments and provide technical support (training provided)• Collaborate with internal teams to support seamless service delivery and fulfillment• Maintain accurate records and complete administrative duties such as order audits, scheduling, and documentation• Support conflict resolution while maintaining a customer-first mindset• Adapt to evolving priorities in a performance-driven environment• Learn and support MDM (Mobile Device Management) systems and data transfer solutions• Understand wireless product offerings to better assist customers• Perform additional related duties as assigned in the Fulfillment group
Qualifications & ExperienceRequired:• High school diploma or equivalent• 3+ years of customer service experience• Excellent communication, listening, and conflict-resolution skills• Proficient with Windows, internet tools, and mobile devices• Strong multitasking and time management skills• Detail-oriented, dependable, and punctual• Must be fluent in French (both written and verbal)
Preferred:• Experience in telecommunications or technical customer support• Bilingual French mandatory • Post-secondary education• Familiarity with MDM (Mobile Device Management) systems• Experience with multi-line phone systems (to be confirmed)• Knowledge of internal systems (to be confirmed with hiring leader)
Work Schedule & Compensation• Shifts: 8:00 AM – 4:00 PM or 11:30 AM – 7:00 PM (TBD)• Location: On-site in Brampton ON• Salary: $36,000 – $49,000 annually (based on experience)• Benefits: Comprehensive benefits package• Start Date: Targeting hires before month-end
If you're ready to make a difference and grow your career in customer service, apply today!
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