Norsteel Buildings is a leader in pre-engineered steel building solutions across Canada. Were growing our tech-driven processes and looking for a motivated student to join us as a CRM & Automation Co-op Intern. This role is ideal for someone interested in CRM systems, automation tools, and business process optimization.

• Build and automate workflows using tools like Zapier or Power Automate
• Create dashboards and reports within CRM platforms (HubSpot preferred)
• Integrate phone systems (Aircall, RingCentral, etc.) with CRM
• Assist with connecting QuickBooks and CRM for data sync and workflow improvements
• Write clear documentation and Standard Operating Procedures (SOPs)
• Support teams by identifying inefficiencies and proposing automation solutions

• Currently enrolled in a program in Business Technology, IT, Analytics, or Operations
• Strong interest in CRM platforms, data, and automation
• Comfortable with tools like HubSpot, Salesforce, Zoho, or Pipedrive
• Detail-oriented, analytical, and organized
• Some understanding of phone system integrations (VoIP) is a plus
• Exposure to QuickBooks or accounting software integrations is an asset
• Strong communication skills and willingness to learn

• CRM: Freshsales, Salesforce
• Automation: Zapier, Power Automate
• Reporting: Google Looker Studio, Power BI
• Phone Systems: Aircall, RingCentral, JustCall
• Accounting Integration: QuickBooks via Zapier, HubSpot connector

• Flexible hours full-time or part-time available
• Real-world experience in CRM, automation, and business systems
• Mentorship from experienced sales, operations, and IT professionals
• Opportunity to make a measurable impact on live business processes
• Strong resume-building experience for roles in CRM, MarTech, and operations